I caught up with Tony Berry this morning he has other jobs on the go and was out and about. He said of course although I had downloaded Service Pack 2 etc it all had to come off along with XP Professional. then he said the downloads alone including Service Pack 2 are over 70 of is it meg? any long job, I still think we should made Viglen comeback they would have done. I could have spent the rest of my life trying to register Jaws Home 4.51. of course it could not and there is nothing wrong with the floppy of course. You know a rebuild seems to involve a lot of work. So far Tony got Jaws 7 on but could not make Lunar work. Well it should, Dolphin have said they would give support on phone or off, I think mind you I have no idea,but think things need to go on in a certain order. Now I have a little sight I did pay attention to what the Engineer was doing. Asked him which hard drive did you take out by name and which put in and did spot he was looking at the wrong Printer details. that was my fault as it was the Epson printer up in loft, and I have a Laser HP jet. actually 1012 to be exact. I asked questions in case it had been my fault the hardrive died. Andrew said Defrag was high risk. he said it cold a corrupted file , he had made his own computer he tried to put on Jaws. Second Engineer came as I did not like the noisy new hardrive made. Now he did not notice then he took out new Drive tried another and then put the first back in said it was Ok just naturally noisy. It is I think vibration. Now I asked this Engineer questions as well. He did not make his own computer he had had one for 2 years he said he had not ever done a Defrag he did explain about Indexes. I could never have spotted their Ps the wireless router is not in use at the moment. I am having a job getting Emails out in one go it is saying Freeserve 1 and Freeserve 2. I asked Tony on the phone why? he had no idea. I have to get the Email into the Outbox and then turn all off completely start again and they get it out fast. All very odd.mist curious as I am and try to follow what they are doing. Dorothy. ake as I would not have thought it could happen. I am only writing this to say what can happen even if you are as watchful as possible and ask questions. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq