Ah, glad it is working now. I'm sorry that I don't have an answer to the Firefox question. I just don't have Firefox on any of my computers. Sue W. Martin Veterans Health Administration Office of Health Information (OHI) Management Analyst, Section 508 205.943.2391 Internet: http://www.ehealth.va.gov/508/ Intranet: http://vaww.vista.med.va.gov/508workgroup/index.asp From: j-tools-bounce@xxxxxxxxxxxxx [mailto:j-tools-bounce@xxxxxxxxxxxxx] On Behalf Of Luis Eduardo Peña Sent: Wednesday, December 07, 2011 9:42 AM To: j-tools@xxxxxxxxxxxxx Subject: [j-tools] Re: j-tools is not storing my web pages and folder locations Is the same folder, it is called registros. But now it's working fine in the computer in which I was unable to store them yesterday. Strange!!!! The problem with web pages persists, but only when using Fire Fox. Is this a known issue? Thanks Luis Eduardo Peña Psicólogo clínico Clínica Farallones Calle 9C # 50-25 Consultorio 1108 Cali, Colombia Teléfono: (572) 487-8084 Teléfono celular: 311-308-8073 www.misicologo.com<http://www.misicologo.com> luispena@xxxxxxxxxxxxxx<mailto:luispena@xxxxxxxxxxxxxx> Skype: luiseduardopena From: j-tools-bounce@xxxxxxxxxxxxx<mailto:j-tools-bounce@xxxxxxxxxxxxx> [mailto:j-tools-bounce@xxxxxxxxxxxxx]<mailto:[mailto:j-tools-bounce@xxxxxxxxxxxxx]> On Behalf Of Martin, Sue W. Sent: Wednesday, December 07, 2011 8:43 AM To: j-tools@xxxxxxxxxxxxx<mailto:j-tools@xxxxxxxxxxxxx> Subject: [j-tools] Re: j-tools is not storing my web pages and folder locations Okay, thanks. And what are the names of the folders? Sue W. Martin Veterans Health Administration Office of Health Information (OHI) Management Analyst, Section 508 205.943.2391 Internet: http://www.ehealth.va.gov/508/ Intranet: http://vaww.vista.med.va.gov/508workgroup/index.asp From: j-tools-bounce@xxxxxxxxxxxxx<mailto:j-tools-bounce@xxxxxxxxxxxxx> [mailto:j-tools-bounce@xxxxxxxxxxxxx]<mailto:[mailto:j-tools-bounce@xxxxxxxxxxxxx]> On Behalf Of Luis Eduardo Peña Sent: Wednesday, December 07, 2011 7:27 AM To: j-tools@xxxxxxxxxxxxx<mailto:j-tools@xxxxxxxxxxxxx> Subject: [j-tools] Re: j-tools is not storing my web pages and folder locations Hi Sue, in the computer where I can store the folder I am using Windows 7 64 version. On the computer where I cannot store the folder I am using W7 32 bit version. Thanks. From: j-tools-bounce@xxxxxxxxxxxxx<mailto:j-tools-bounce@xxxxxxxxxxxxx> [mailto:j-tools-bounce@xxxxxxxxxxxxx]<mailto:[mailto:j-tools-bounce@xxxxxxxxxxxxx]> On Behalf Of Sue Martin Sent: Wednesday, December 07, 2011 7:07 AM To: j-tools@xxxxxxxxxxxxx<mailto:j-tools@xxxxxxxxxxxxx> Subject: [j-tools] Re: j-tools is not storing my web pages and folder locations Hi Luis, Let's take these difficulties one at a time. 1. On the computer on which you are successfully able to store a folder shortcut, what is the operating system and what is the folder. 2. On the computer on which the folder shortcut fails, what is the operating system and what is the folder? Thanks. From: j-tools-bounce@xxxxxxxxxxxxx<mailto:j-tools-bounce@xxxxxxxxxxxxx> [mailto:j-tools-bounce@xxxxxxxxxxxxx]<mailto:[mailto:j-tools-bounce@xxxxxxxxxxxxx]> On Behalf Of Luis Eduardo Peña Sent: Tuesday, December 06, 2011 10:39 PM To: j-tools@xxxxxxxxxxxxx<mailto:j-tools@xxxxxxxxxxxxx> Subject: [j-tools] Re: j-tools is not storing my web pages and folder locations Hi Sue, A further clarification seems in order. I can store web pages as shortcuts if I use Internet Explorer to load the page that I want to store. This is not possible using Fire Fox, apparently. On my second computer I was able to store a folder and to retrieve it. Kind regards, Luis From: j-tools-bounce@xxxxxxxxxxxxx<mailto:j-tools-bounce@xxxxxxxxxxxxx> [mailto:j-tools-bounce@xxxxxxxxxxxxx]<mailto:[mailto:j-tools-bounce@xxxxxxxxxxxxx]> On Behalf Of Martin, Sue W. Sent: Tuesday, December 06, 2011 6:33 PM To: j-tools@xxxxxxxxxxxxx<mailto:j-tools@xxxxxxxxxxxxx> Subject: [j-tools] Re: j-tools is not storing my web pages and folder locations Hi Luis, Can you tell us what happens when you try to store a shortcut to a folder or web page? What about shortcuts to Word documents? Have you stored any of those? Hate to answer a question with three more questions. Smile. Just need a bit more information. Sue W. Martin Veterans Health Administration Office of Health Information (OHI) Management Analyst, Section 508 205.943.2391 Internet: http://www.ehealth.va.gov/508/ Intranet: http://vaww.vista.med.va.gov/508workgroup/index.asp From: j-tools-bounce@xxxxxxxxxxxxx<mailto:j-tools-bounce@xxxxxxxxxxxxx> [mailto:j-tools-bounce@xxxxxxxxxxxxx]<mailto:[mailto:j-tools-bounce@xxxxxxxxxxxxx]> On Behalf Of Luis Eduardo Peña Sent: Tuesday, December 06, 2011 4:57 PM To: j-tools@xxxxxxxxxxxxx<mailto:j-tools@xxxxxxxxxxxxx> Subject: [j-tools] j-tools is not storing my web pages and folder locations Hi Brian and list, I am using j-tools 4.2 with Jaws 12.0.1170. In one of the two computers where I am using J-Tools I cannot store any web pages and folder locations. In my other computer it works fine. What am I doing wrong? Help will be greatly appreciated. Kind regards, Luis Luis Eduardo Peña Psicólogo clínico Clínica Farallones Calle 9C # 50-25 Consultorio 1108 Cali, Colombia Teléfono: (572) 487-8084 Teléfono celular: 311-308-8073 www.misicologo.com<http://www.misicologo.com> luispena@xxxxxxxxxxxxxx<mailto:luispena@xxxxxxxxxxxxxx> Skype: luiseduardopena