[j-say list] Re: installation problem
- From: "Kristyn Leigh" <kristyn@xxxxxxxxxxx>
- To: <j-say@xxxxxxxxxxxxx>
- Date: Fri, 8 Jan 2010 15:14:19 -0500
Is the configuration wizard supposed to change all of those Dragon settings? It
never did that when I used it in previous versions of J-Say. What step am I
missing?
Thanks!
Kristyn
----- Original Message -----
From: Brian Hartgen
To: j-say@xxxxxxxxxxxxx
Sent: Friday, December 18, 2009 7:40 AM
Subject: [j-say list] Re: installation problem
Hi
Can I ask why are you going to the Tools menu at all please? The reason as
you suspect could be that the profile has not been created yet, but any
configuration after the profile has been created should be done through the
J-Say Configuration Wizard.
Thank you and have a wonderful Christmas!
From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Kristyn Leigh
Sent: Friday, 18 December 2009 12:38 PM
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] installation problem
Hello,
Thank you for the quick responses to my IE 8 inquiry and for the excellent
microphone suggestions a few weeks ago.
I have installed Dragon and J-Say several times over the past few years.
Yesterday was my first experience installing Dragon 10.1 with J-Say 7.
Following the procedures in the instructions, I made the suggested
modifications to Windows XP and Office 2007 settings. I set JAWS 10 build 1154
to its factory defaults, installed Dragon, and then added J-Say. After
activating Dragon, the volume and quality checks were completed successfully.
When I went to the Dragon tools menu, "options" was grayed out. Is that
because the user voice profile has not been created? Have I done something else
wrong? After 4.5 hours of fighting with the computer and a problem connecting
to the Internet, I'm not sure what to try next. Using the CD, I attempted to
repair Dragon, but nothing changed.
Thanks for any suggestions.
Kristyn
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