[j-say list] installation problem
- From: Kristyn Leigh <kristyn@xxxxxxxxxxx>
- To: j-say@xxxxxxxxxxxxx
- Date: Fri, 18 Dec 2009 07:38:17 -0500
Hello,
Thank you for the quick responses to my IE 8 inquiry and for the excellent
microphone suggestions a few weeks ago.
I have installed Dragon and J-Say several times over the past few years.
Yesterday was my first experience installing Dragon 10.1 with J-Say 7.
Following the procedures in the instructions, I made the suggested
modifications to Windows XP and Office 2007 settings. I set JAWS 10 build
1154 to its factory defaults, installed Dragon, and then added J-Say. After
activating Dragon, the volume and quality checks were completed
successfully. When I went to the Dragon tools menu, "options" was grayed
out. Is that because the user voice profile has not been created? Have I
done something else wrong? After 4.5 hours of fighting with the computer and
a problem connecting to the Internet, I'm not sure what to try next. Using
the CD, I attempted to repair Dragon, but nothing changed.
Thanks for any suggestions.
Kristyn
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