I found it necessary to uninstall J say and Dragon for little while. I reinstalled both programs today, setting jaws 15.0.11024 back to its default through the Repair function before installing Jay say. I am experiencing the following two issues, which are driving me a bit crazier than I usually am. The major issue is that, when trying to use my arrow keys in the Firefox browser, I get this message every time I hit the down arrow keys: UnknownFunctionCallTo and with no change. The second issue is that, for some reasons, various highlighted text will echo at random. For a while, it was the SYTime command, and now it appears to be the Untitled Message thing in Outlook. I am running both programs on a Fujitzu laptop using windows 7 64-bit. Any ideas of what I could try in order to resolve these issues? Thanks. saycursormovementexception. I have restarted both programs, Keith Bundy, MS Assistant Dean for Student Development ADA Coordinator, Adjunct Instructor - CSC-105 Dakota State University 820 N. Washington Ave. Madison, SD 57042 Phone: 605-256-5121, Fax: 605-256-5854 mail: keith.bundy@xxxxxxx<mailto:keith.bundy@xxxxxxx>