[j-say list] Re: Office 2010 query
- From: "Sue Martin" <sue.martin@xxxxxxxxxxxxxx>
- To: <j-say@xxxxxxxxxxxxx>
- Date: Fri, 15 Jul 2011 05:08:37 -0500
There is, in fact, a preview item that has somehow gotten checked. Enter
the insert file attachment dialog. Move back four controls to the organize
button. Press the spacebar. Down arrow six times to the Layout submenu.
Press right arrow. Then press down arrow twice and you should be on the
item called preview. Hit Enter to uncheck it.
From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Brian Hartgen
Sent: Friday, July 15, 2011 3:15 AM
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Office 2010 query
Hi
I have a customer who has a problem using Outlook 2010, using Windows7 64
bit. Unfortunately I do not have access to Windows7 64 bit and if that is a
factor I cannot duplicate it. I suspect this is more an Office 2010 setting
though which I am unaware of which just needs disabling, but I wonder if
anyone can please advise.
Here is the problem.
1. Compose a new message in Outlook 2010.
2. Use the command, Insert Attachment, or press the keyboard
equivalent which is ALT+N, A, F.
3. The insert attachment dialog box appears.
4. Browse to the folder, by default Documents. You can see the
contents on a Windows7 machine by pressing Shift+Tab twice or by saying,
Move Back 2 Controls.
5. Now to the problem. As you arrow down each file in the list, it
would seem that there is some kind of preview pane or window which changes,
maybe to display information about the file possibly? It is difficult for me
to tell on the customer's machine because JAWS cannot cope in this
environment and simply "crashes" and there is no longer any speech. But
visually, as you arrow down, focus is forced into this window. When you tab
back to the list and arrow down a second time, again visually focus moves to
the window.
I've not seen this before, but is it likely that Outlook is displaying a new
window when focus changes and can that setting be disabled please?
Thanks for any help.
Brian Hartgen
Product Development Manager
Freedom Scientific approved script writer
Dolphin Computer Access approved script writer
T&T Consultancy Ltd
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