Thanks Brian: I was about to ask about the re-install situations, since I know there are certain steps for this, or the software doesn't work properly Thanks! Jen and Nixon -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen Sent: June 28, 2006 9:30 PM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: Introduction and request for assistance Hi Jen Pranav is quite right. You absolutely must use JAWS 7.0 with J-Say Pro 3.0. However, you would not as he suggests be able to try J-Say out with a jaws demo because it is linked to your jaws serial number. So in summary you will need to 1. Remove the existing J-Say product installed on the machine. 2. install JAWS 7.0. 3. Install the J-Say authorisation. 4. Install J-say. Brian Hartgen