RE: scheduled liveupdate failed

  • From: "Geert" <geert@xxxxxxxxxxxxxxxx>
  • To: isalist@xxxxxxxxxxxxx
  • Date: Tue, 13 Nov 2001 02:54:17 -0700

Hi Neil,

Tried that, but the NAV service will not restart when not using the
localsystem account...When scheduled AND logged on, it still won't
connect...

> Make sure the NAV service is an actual domain account (not local system)with
> the rights to access the internet via ISA.
> 
> This way, when you are not logged on the NAV can still authenticate with ISA
> and do the deed.
> 
> At the moment you are getting through with your logged on credentials, not
> so when logged off and scheduled.
> 
> HTH
> 
> neil
> 
> -----Original Message-----
> From: Geert [mailto:geert@xxxxxxxxxxxxxxxx]
> Sent: 10 November 2001 1:13 AM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] scheduled liveupdate failed
> 
> 
> http://www.ISAserver.org
> 
> 
> Hi all,
> 
> We've been experiencing a problem with Liveupdate (for 
> Norton AV CE 7.5 for Small Business): when scheduled to 
> check for updates it cannot find the liveupdate-server 
> (eventlog: Download of virus definitions file from 
> Liveupdate server failed. 00000001), but when we manually 
> click on the liveupdate button, it connects to - and 
> downloads from the server...!
> Has anyone seen this before, and what is the solution?
> 
> PS: it's installed on a W2K SBS (with ISA) server.
> 
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