[isalist] Re: Weird connectivity problem
- From: "Young, Gerald G" <Gerald.Young@xxxxxxxxxx>
- To: <isalist@xxxxxxxxxxxxx>
- Date: Thu, 27 Apr 2006 13:00:57 -0500
Rob,
Check your DNS settings to make sure host names are still resolving.
The items under Connectivity are undefined by default. This allows you
to configure the ISA Server to monitor dependent servers/services and
execute alerts accordingly should a drop in connectivity with the
specified server/service occur.
Cordially yours,
Jerry G. Young II
MCSE (4.0/W2K)
Atlanta EES Implementation Team Lead
HHS Engineering
Unisys
11493 Sunset Hills Rd.
Reston, VA 20190
Office: 703-579-2727
Cell: 703-625-1468
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________________________________
From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx]
On Behalf Of Rob Moore
Sent: Thursday, April 27, 2006 12:43 PM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] Weird connectivity problem
ISA 2004 Standard, SP2 not installed, running on W2k3 SP1. The only
thing that's changed with it in a long while is that this morning around
8:15 I installed the Acronis TrueImage 8.0 software on the ISA server,
in order to take an image of the ISA server. It didn't seem to cause any
trouble. Then around 11:30 we started having users report various
problems:
* My remote users can no longer connect to our VPN server (ISA passes
the PPTP packets to a separate VPN server).
* Some people can't connect to our Exchange server, both internal and
remote users.
* RDP no longer works, neither internally nor externally.
* Logon screen takes a long time to appear on clients.
* Logging on locally to the ISA server takes very long
No special errors on the server. I uninstalled the Acronis software.
When I monitor VPN connection attempts, ISA doesn't show any errors. The
client tries to connect, then things time out.
The only thing odd I've noticed (and I don't really know if it's odd,
since I don't use the dashboard at all), is that under "Connectivity"
all the things there are labeled as "Not configured." Those "things"
include:
* Active Directory
* DHCP
* DNS
* Others
* Published Servers
* Web (Internet)
Is that normal?
Anyone know what the heck might be going on? And how I might be able to
troubleshoot it?
Thanks,
Rob
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Rob Moore
Network Manager
215-241-7870
Help Desk: 800-500-AFSC
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