ISA 2004 Standard, SP2 not installed, running on W2k3 SP1. The only thing that's changed with it in a long while is that this morning around 8:15 I installed the Acronis TrueImage 8.0 software on the ISA server, in order to take an image of the ISA server. It didn't seem to cause any trouble. Then around 11:30 we started having users report various problems: * My remote users can no longer connect to our VPN server (ISA passes the PPTP packets to a separate VPN server). * Some people can't connect to our Exchange server, both internal and remote users. * RDP no longer works, neither internally nor externally. * Logon screen takes a long time to appear on clients. * Logging on locally to the ISA server takes very long No special errors on the server. I uninstalled the Acronis software. When I monitor VPN connection attempts, ISA doesn't show any errors. The client tries to connect, then things time out. The only thing odd I've noticed (and I don't really know if it's odd, since I don't use the dashboard at all), is that under "Connectivity" all the things there are labeled as "Not configured." Those "things" include: * Active Directory * DHCP * DNS * Others * Published Servers * Web (Internet) Is that normal? Anyone know what the heck might be going on? And how I might be able to troubleshoot it? Thanks, Rob -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Rob Moore Network Manager 215-241-7870 Help Desk: 800-500-AFSC