Hey guys, I don't support desktop systems, or haven't done so for many years, other than banging on Debi's monitor when her Word 2003 doesn't work (seems to fix it half the time ;-) I've installed Office 2003 on my own workstation *except* for Outlook 2003. I stayed with Outlook 2002 because its so mission critical to my work and if it broke, I'd be broke :) (OK, I could always wipe and reinstall, but I don't have extra cycles for that). Question: In order to install Outlook 2003 you have to uninstall Outlook 2002. When you uninstall Outlook 2002, are the User Profiles removed? Or are they retained and you can then use them with Outlook 2003? I tried to look this up on the Microsoft site, but was unable to find a definitive statement regarding this issue. Thanks! Feel free to bash me for being a dope on this issue :) Tom www.isaserver.org/shinder Get the book! Tom and Deb Shinder's Configuring ISA Server 2004 http://tinyurl.com/3xqb7 MVP -- ISA Firewalls