RE: User Authentication prompts

  • From: "Thomas W Shinder" <tshinder@xxxxxxxxxxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Mon, 3 Feb 2003 19:17:23 -0600

Hi Johann,
 
What ISA Server client type are these? What does the Web Proxy log say?
I'd do a packet trace and look at the contents and destination of these
outbound requests.
 
HTH,
Tom
 
 
Thomas W Shinder
www.isaserver.org/shinder <http://www.isaserver.org/shinder>  
ISA Server and Beyond: http://tinyurl.com/1jq1 <http://tinyurl.com/1jq1>

Configuring ISA Server: http://tinyurl.com/1llp
<http://tinyurl.com/1llp>  

        -----Original Message-----
        From: Johann Putter [mailto:JohannP@xxxxxxxxxxxxx] 
        Sent: Monday, February 03, 2003 2:24 AM
        To: [ISAserver.org Discussion List]
        Subject: [isalist] User Authentication prompts
        
        
        http://www.ISAserver.org
        
        

        http://www.ISAserver.org

        Hi

         

        We are using ISA with FP1 installed on our network. I am trying
to troubleshoot a problem that a few users on out network experiences -
while working in Word or Excel an Internet Explorer authentication box
pops up asking for authentication for the proxy server.

         

        All users have valid credentials to go to the internet and once
they put their credentials in it goes away for awhile, but reappears
later, to the user's frustration. 

         

        One possible cause could be that when they get mail with this
box reappears but it is not true for all users.

         

        Any ideas?

         

         

         

        Johann Putter
        ===============
        IS Manager
        AFRICON Engineering International (Pty) Ltd
        1040 Burnett Street
        Hatfield
        South Africa
        Tel: +27 12 427-2258
        Fax:+27 12 427-2951
        Cell: +27 82 553 8540
        Web: www.africon.com <http://www.africon.com> 

         

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