Tom After examining the Web proxy logs I found that the users that are experiencing this problem all have a Logitech QuickCam installed. As part of this installation it installs Reality Fusion's GameCam and this caused it to phone home to Reality's site. See this url: http://www.realityfusion.com/corp/Products/GameCam/gc_faq.asp#7 Thanks for the help. Johann Putter =============== IS Manager AFRICON Engineering International (Pty) Ltd 1040 Burnett Street Hatfield South Africa Tel: +27 12 427-2258 Fax:+27 12 427-2951 Cell: +27 82 553 8540 Web: www.africon.com <http://www.africon.com> -----Original Message----- From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxxxxxxxxx] Sent: 04 February 2003 03:17 To: [ISAserver.org Discussion List] Subject: [isalist] RE: User Authentication prompts http://www.ISAserver.org Hi Johann, What ISA Server client type are these? What does the Web Proxy log say? I'd do a packet trace and look at the contents and destination of these outbound requests. HTH, Tom Thomas W Shinder www.isaserver.org/shinder <http://www.isaserver.org/shinder> ISA Server and Beyond: http://tinyurl.com/1jq1 <http://tinyurl.com/1jq1> Configuring ISA Server: http://tinyurl.com/1llp <http://tinyurl.com/1llp> -----Original Message----- From: Johann Putter [mailto:JohannP@xxxxxxxxxxxxx] Sent: Monday, February 03, 2003 2:24 AM To: [ISAserver.org Discussion List] Subject: [isalist] User Authentication prompts http://www.ISAserver.org http://www.ISAserver.org Hi We are using ISA with FP1 installed on our network. I am trying to troubleshoot a problem that a few users on out network experiences - while working in Word or Excel an Internet Explorer authentication box pops up asking for authentication for the proxy server. All users have valid credentials to go to the internet and once they put their credentials in it goes away for awhile, but reappears later, to the user's frustration. One possible cause could be that when they get mail with this box reappears but it is not true for all users. Any ideas? Johann Putter =============== IS Manager AFRICON Engineering International (Pty) Ltd 1040 Burnett Street Hatfield South Africa Tel: +27 12 427-2258 Fax:+27 12 427-2951 Cell: +27 82 553 8540 Web: www.africon.com <http://www.africon.com> ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Exchange Server Resource Site: http://www.msexchange.org/ Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: johannp@xxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Exchange Server Resource Site: http://www.msexchange.org/ Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: tshinder@xxxxxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Exchange Server Resource Site: http://www.msexchange.org/ Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: johannp@xxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')