Telnet Access Problem with ISA 2000

  • From: Paul Crisp <PCrisp@xxxxxxxxxxxxxxxxx>
  • To: "'isalist@xxxxxxxxxxxxx'" <isalist@xxxxxxxxxxxxx>
  • Date: Fri, 8 Oct 2004 12:59:43 +0100

Hi guys,

Wonder if you could give me some assistance. Our company is installing a new
database product which is hosted in the US and the desktops back in my
office will basically be running a telnet client, it's called SBClient by
Informix. SBClient initiates via a traditional text based screen and then
after a few seconds it will return a GUI interface.

I have a few site protocol rules, one which I call Regular Internet Access
and this has Telnet, HTTP access. I also have another protocol rule called
IT & Special Staff, which has the same plus a couple of extra protocols that
is only applied to a specific set of users. 

My desktops are configured as web proxy clients on the whole, apart from the
specific set of users who are in the IT & Special Staff protocol rule list
which have firewall clients installed. 

If one of the web proxy clients uses this software, they can connect no
problem but the GUI is very very slow
If one of the firewall clients uses this software, the system operates
normally

I have proved this also by disabling a firewall client and trying the
software again, and it becomes very slow.

Has anyone got any clue whats happening or anything that I can change to get
web proxy clients working correctly

Paul Crisp
Snr Network Support Analyst



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