[isalist] Re: Strange Issue while using VPN

  • From: "Tom Rogers" <trogers@xxxxxxxxxxxxxxxxxx>
  • To: <isalist@xxxxxxxxxxxxx>
  • Date: Wed, 5 May 2010 11:13:04 -0400

http://www.ISAserver.org
-------------------------------------------------------

Thx all, I will try this tonight.


> -----Original Message-----
> From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx]
> On Behalf Of Steven Comeau
> Sent: Wednesday, May 05, 2010 10:55 AM
> To: isalist@xxxxxxxxxxxxx
> Subject: [isalist] Re: Strange Issue while using VPN
> 
> http://www.ISAserver.org
> -------------------------------------------------------
> 
> This has nothing to do with your ISA box, but with the client machine.
> The Client machine has several NICs, one of which is the WAN/VPN adapter
> that gets used when you use VPN.  I am guessing the DHCP DNS settings on
> your wireless NIC (from your home) are a higher priority than the DNS
> server settings it receives from your WAN/VPN adapter DHCP settings
> (received from your ISA server).  This means that addresses will resolve
> first to the DNS settings of your wireless adapter - which you seem to
> confirm because you manually set them to your work DNS servers.
> 
> Stefaan's link should allow you to undo the manual settings and let the
> WAN/VPN adapter DNS settings take priority.
> 
> Steve Comeau
> Associate Director of IT  Rutgers Athletics
> 83 Rockafeller Road
> Piscataway, NJ  08854
> 732-445-7802
> 732-445-4623 (fax)
> www.scarletknights.com
> 
> 
> -----Original Message-----
> From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx]
> On Behalf Of Stefaan Pouseele
> Sent: Wednesday, May 05, 2010 10:13 AM
> To: isalist@xxxxxxxxxxxxx
> Subject: [isalist] Re: Strange Issue while using VPN
> 
> http://www.ISAserver.org
> -------------------------------------------------------
> 
> Check out
> http://www.isaserver.org/tutorials/work-around-VPN-clients-split-DNS.html
> 
> HTH,
> Stefaan
> 
> -----Original Message-----
> From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx]
> On Behalf Of Tom Rogers
> Sent: woensdag 5 mei 2010 15:58
> To: isalist@xxxxxxxxxxxxx
> Subject: [isalist] Re: Strange Issue while using VPN
> 
> http://www.ISAserver.org
> -------------------------------------------------------
> 
> On my External NIC on the ISA box, I have my static IP info set and a
> default gateway. But I have nothing in the DNS IP settings. Should I have
> DNS addrs in there? If so, internal or external from ISP? My DNS setup is
> a reverse lookup on ISA.
> 
> What I have done to solve the issue is to manually put the private DNS
> Server IPs addresses in the Wireless NIC DNS settings, while leaving the
> client IP to DHCP and this fixes the issue. I just don't understand why
> there is an issue because DHCP runs on my ISA server, and I have VPN
> clients obtain the DHCP info from the LAN, and not from a static group set
> in ISA.
> And in the DHCP config, I have DNS server, WINS server, domain name, etc
> set under scope options.
> 
> I have not tried it with a Win 7 client yet. And as I said, it only
> happens with computers that are members of our domain.
> 
> Glad to know I am not alone in experiencing this.
> 
> -Tom
> 
> 
> > -----Original Message-----
> > From: isalist-bounce@xxxxxxxxxxxxx
> > [mailto:isalist-bounce@xxxxxxxxxxxxx]
> > On Behalf Of Steven Comeau
> > Sent: Wednesday, May 05, 2010 9:43 AM
> > To: isalist@xxxxxxxxxxxxx
> > Subject: [isalist] Re: Strange Issue while using VPN
> >
> > http://www.ISAserver.org
> > -------------------------------------------------------
> >
> > I was hesitant to bring this up before, but now that you corrected
> > what you said about the direct IP ping, maybe this might help.  We
> > used to get the issue you describe because we use split brain DNS.
> > Some of our resources resolve to both Public and Private IP addresses,
> > depending upon whether the user is in Private or Public space.  When
> > inside (Private Address Space), machines can ping our servers (like
> > Exchange) and get the internal, private IP address (192.168.X.X).
> > However, if connected at home or to a café, etc., they get the Public
> > IP (at the ISA box).  This is by design.  However, when they VPN in,
> > this is where the issue happens, and it mostly happens with Windows XP
> > machines (the issue is fixed in Win 7 from what I can see).  When you
> > VPN in, it would be nice if the WAN/VPN adapter's DNS settings would be
> primary, but that doesn't always happen.
> > So, when VPNed in, and say I am at home, and I try to ping our
> > Exchange server, the reply resolves to the external IP address of our
> > ISA box - this is because the DNS of the home system is primary and is
> > therefore getting it's resolution from external DNS.  However, if I
> > ping the Exchange server's Private space address, it pings back fine.
> > Again, this only happens with XP machines.  With Win 7 boxes, they
> > seem to have solved the issue and make the WAN/VPN adapter the primary
> > DNS when VPNed in.  To solve the issue on our XP boxes, we run a
> > script that puts the WAN adapter at the top of the list so when a user
> > VPNs in, the DNS from the WAN adapter, which has our Private address
> > DNS server addresses from DHCP, is used to resolve IP addresses - and
> all is fine.
> >
> > You can test this by manually changing the DNS settings of the VPN
> > adapter to your internal DNS server(s).
> >
> > If this solves your issue, I can pass along the script.
> >
> > Steve Comeau
> > Associate Director of IT  Rutgers Athletics
> > 83 Rockafeller Road
> > Piscataway, NJ  08854
> > 732-445-7802
> > 732-445-4623 (fax)
> > www.scarletknights.com
> >
> >
> > -----Original Message-----
> > From: isalist-bounce@xxxxxxxxxxxxx
> > [mailto:isalist-bounce@xxxxxxxxxxxxx]
> > On Behalf Of Tom Rogers
> > Sent: Wednesday, May 05, 2010 9:23 AM
> > To: isalist@xxxxxxxxxxxxx
> > Subject: [isalist] Re: Strange Issue while using VPN
> >
> > http://www.ISAserver.org
> > -------------------------------------------------------
> >
> > Ok, did some more testing and here is what I found. Jim you are
> > correct, my first statement was wrong "ping 192.168.1.2 should return
> > packets from
> > 192.168.1.2 not an IP addr that belongs to TuCows domain"
> >
> > When I ping 192.168.1.2 I *DO* get packets returned from 192.168.1.2
> >
> > When I ping *ANY* host_name on my internal LAN while VPN'd in, I get
> > this...
> > FROM HOME NETWORK (VERIZON FiOS)
> >
> > PING NT1
> >
> > Pinging NT1.COMPANYNAME.NET [64.99.80.30] with 32 bytes of data:
> > Reply from 64.99.80.30: bytes=32 time=77ms TTL=117 Reply from
> 64.99.80.30:
> > bytes=32 time=75ms TTL=117 Reply from 64.99.80.30: bytes=32 time=75ms
> > TTL=117 Reply from 64.99.80.30: bytes=32 time=75ms TTL=117
> >
> > Ping statistics for 64.99.80.30:
> >     Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate
> > round trip times in milli-seconds:
> >     Minimum = 75ms, Maximum = 77ms, Average = 75ms
> >
> > [Should return packets from 192.168.1.2]
> >
> >
> > PING EXCHANGE
> >
> > Pinging exchange.COMPANYNAME.NET [64.99.80.30] with 32 bytes of data:
> > Reply from 64.99.80.30: bytes=32 time=76ms TTL=117 Reply from
> 64.99.80.30:
> > bytes=32 time=76ms TTL=117 Reply from 64.99.80.30: bytes=32 time=77ms
> > TTL=117 Reply from 64.99.80.30: bytes=32 time=76ms TTL=117
> >
> > Ping statistics for 64.99.80.30:
> >     Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate
> > round trip times in milli-seconds:
> >     Minimum = 76ms, Maximum = 77ms, Average = 76ms
> >
> > [Should return packets from 192.168.1.5]
> >
> >
> > I have captured a ping with Network Monitor 3.3, what should I look
> > for, I do not see the 64.99.80.30 IP addr any where in the capture.
> > Prolly not safe to post the capture on this list, should I email it to
> > you privately Jim?
> >
> > Again, this only happens on a laptop that is part of my domain. Any
> > computer that is not part of my domain does not have this issue.
> >
> > I have not tested my laptop in another location yet, only from my home
> > FiOS config.
> >
> > -Tom Rogers
> >
> >
> >
> >
> >
> > > -----Original Message-----
> > > From: isalist-bounce@xxxxxxxxxxxxx
> > [mailto:isalist-bounce@xxxxxxxxxxxxx]
> > > On Behalf Of Jim Harrison
> > > Sent: Tuesday, May 04, 2010 5:33 PM
> > > To: isalist@xxxxxxxxxxxxx
> > > Subject: [isalist] Re: Strange Issue while using VPN
> > >
> > > http://www.ISAserver.org
> > > -------------------------------------------------------
> > >
> > > If Tom agrees, I plan all manner of testing; all to be done under
> > > the watchful eye of Network Monitor.
> > >
> > > -----Original Message-----
> > > From: isalist-bounce@xxxxxxxxxxxxx
> > [mailto:isalist-bounce@xxxxxxxxxxxxx]
> > > On
> > > Behalf Of Steven Comeau
> > > Sent: Tuesday, May 04, 2010 13:32
> > > To: isalist@xxxxxxxxxxxxx
> > > Subject: [isalist] Re: Strange Issue while using VPN
> > >
> > > http://www.ISAserver.org
> > > -------------------------------------------------------
> > >
> > > Have you tried a tracert to the IP address?
> > >
> > > Steve Comeau
> > > Associate Director of IT  Rutgers Athletics
> > > 83 Rockafeller Road
> > > Piscataway, NJ  08854
> > > 732-445-7802
> > > 732-445-4623 (fax)
> > > www.scarletknights.com
> > >
> > >
> > > -----Original Message-----
> > > From: isalist-bounce@xxxxxxxxxxxxx
> > [mailto:isalist-bounce@xxxxxxxxxxxxx]
> > > On
> > > Behalf Of Jim Harrison
> > > Sent: Tuesday, May 04, 2010 3:56 PM
> > > To: isalist@xxxxxxxxxxxxx
> > > Subject: [isalist] Re: Strange Issue while using VPN
> > >
> > > http://www.ISAserver.org
> > > -------------------------------------------------------
> > >
> > > The first statement makes no sense at all..?
> > > "ping 192.168.1.2 " should return packets from 192.168.1.2; not " an
> > IP
> > > addr
> > > that belongs to TuCows domain ".
> > >
> > > This happens no matter where the VPN client is located?
> > > Wanna do some deeper testing offline and report back with our
> > findings?
> > >
> > >
> > > -----Original Message-----
> > > From: isalist-bounce@xxxxxxxxxxxxx
> > [mailto:isalist-bounce@xxxxxxxxxxxxx]
> > > On
> > > Behalf Of Tom Rogers
> > > Sent: Tuesday, May 04, 2010 07:58
> > > To: isalist@xxxxxxxxxxxxx
> > > Subject: [isalist] Re: Strange Issue while using VPN
> > >
> > > http://www.ISAserver.org
> > > -------------------------------------------------------
> > >
> > > When I do a "ping 192.168.1.2" for my primary DC/DNS server I see
> > returned
> > > not 192.168.1.2 but an IP addr that belongs to TuCows domain.
> > >
> > > When I do a "ping NT1" (server name - which should be 192.168.1.2)
> > > for
> > my
> > > primary DC/DNS server I see returned not 192.168.1.2 but an IP addr
> > that
> > > belongs to TuCows domain.
> > >
> > > Here is the IPCONFIG/ALL from the affected laptop when connected to
> > VPN...
> > >
> > > Windows IP Configuration
> > >         Host Name . . . . . . . . . . . . : SPWS119
> > >         Primary Dns Suffix  . . . . . . . : COMPANYNAME.NET
> > >         Node Type . . . . . . . . . . . . : Hybrid
> > >         IP Routing Enabled. . . . . . . . : No
> > >         WINS Proxy Enabled. . . . . . . . : No
> > >         DNS Suffix Search List. . . . . . : COMPANYNAME.NET
> > >                                             home Ethernet adapter LAN:
> > >         Media State . . . . . . . . . . . : Media disconnected
> > >         Description . . . . . . . . . . . : Broadcom NetXtreme 57xx
> > > Gigabit Controller
> > >         Physical Address. . . . . . . . . : 00-1D-09-AF-XX-XX
> > >
> > > Ethernet adapter WLAN:
> > >         Connection-specific DNS Suffix  . : home
> > >         Description . . . . . . . . . . . : Dell Wireless 1390 WLAN
> > > Mini-Card
> > >         Physical Address. . . . . . . . . : 00-1B-FC-D1-XX-XX
> > >         Dhcp Enabled. . . . . . . . . . . : Yes
> > >         Autoconfiguration Enabled . . . . : Yes
> > >         IP Address. . . . . . . . . . . . : 192.168.7.102
> > >         Subnet Mask . . . . . . . . . . . : 255.255.255.0
> > >         Default Gateway . . . . . . . . . : 192.168.7.1
> > >         DHCP Server . . . . . . . . . . . : 192.168.7.1
> > >         DNS Servers . . . . . . . . . . . : 192.168.7.1
> > >                           [Verizon FiOS]---> 68.237.161.12
> > >         Lease Obtained. . . . . . . . . . : Tuesday, April 27, 2010
> > > 7:40:06 PM
> > >         Lease Expires . . . . . . . . . . : Wednesday, April 28,
> > > 2010
> > > 7:40:06 PM
> > >
> > > Ethernet adapter VirtualBox Host-Only Network:
> > >         Connection-specific DNS Suffix  . :
> > >         Description . . . . . . . . . . . : VirtualBox Host-Only
> > Ethernet
> > > Adapter
> > >         Physical Address. . . . . . . . . : 08-00-27-00-XX-XX
> > >         Dhcp Enabled. . . . . . . . . . . : No
> > >         IP Address. . . . . . . . . . . . : 192.168.56.1
> > >         Subnet Mask . . . . . . . . . . . : 255.255.255.0
> > >         Default Gateway . . . . . . . . . :
> > >
> > > PPP adapter COMPANYNAME LAN (BROADBAND):
> > >         Connection-specific DNS Suffix  . :
> > >         Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
> > >         Physical Address. . . . . . . . . : 00-53-45-00-00-00
> > >         Dhcp Enabled. . . . . . . . . . . : No
> > >         IP Address. . . . . . . . . . . . : 192.168.1.42
> > >         Subnet Mask . . . . . . . . . . . : 255.255.255.255
> > >         Default Gateway . . . . . . . . . : 192.168.1.42
> > >         DNS Servers . . . . . . . . . . . : 192.168.1.2
> > >                                             192.168.1.7
> > >         Primary WINS Server . . . . . . . : 192.168.1.7
> > >         Secondary WINS Server . . . . . . : 192.168.1.2
> > >
> > > Notice DHCP Enabled is NO for the PPP adapter - this is because I
> > manually
> > > set the DNS IP addr to my internal LAN DNS Servers.
> > >
> > > -Tom Rogers
> > >
> > >
> > >
> > > > -----Original Message-----
> > > > From: isalist-bounce@xxxxxxxxxxxxx
> > > [mailto:isalist-bounce@xxxxxxxxxxxxx]
> > > > On Behalf Of Jim Harrison
> > > > Sent: Monday, May 03, 2010 3:36 PM
> > > > To: isalist@xxxxxxxxxxxxx
> > > > Subject: [isalist] Re: Strange Issue while using VPN
> > > >
> > > > http://www.ISAserver.org
> > > > -------------------------------------------------------
> > > >
> > > > Tom,
> > > >
> > > > One statement you made is a bit confusing; " ping my server by
> > netbios
> > > > name or the correct IP address ".  If you ping by IP address, your
> > > host
> > > > uses an IP address apparently owned by TuCows?
> > > > I don't think you meant to say "by IP address" there...?
> > > >
> > > > Resolution for unqualified names is wholly dependent on the:
> > > > 1. domain suffixes used by the host 2. name resolution servers
> > > > available to the host By default, a
> > Windows
> > > > host will use the nearest name services
> > > available to
> > > > it; as defined by subnet masking.
> > > > If those servers are located within the local physical subnet, it
> > > won't
> > > > use the DNS servers available across the VPN tunnel.
> > > >
> > > > When you're in this state, the ipconfig/all output from the
> > > > affected laptop would be useful.
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: isalist-bounce@xxxxxxxxxxxxx
> > > [mailto:isalist-bounce@xxxxxxxxxxxxx]
> > > > On Behalf Of Tom Rogers
> > > > Sent: Monday, May 03, 2010 12:13 PM
> > > > To: isalist@xxxxxxxxxxxxx
> > > > Subject: [isalist] Strange Issue while using VPN
> > > >
> > > > http://www.ISAserver.org
> > > > -------------------------------------------------------
> > > >
> > > > I use a company laptop when on the road to VPN in via ISA 2006. I
> > can
> > > make
> > > > the VPN connection fine, but when I try to RDP to my servers, I
> > > > have
> > > to
> > > > use IP address. I cannot use the NetBIOS names. Now from my home
> > > > PC,
> > I
> > > can
> > > > with no problems.
> > > >
> > > > During testing as to why, when I try to ping my server by netbios
> > name
> > > or
> > > > the correct IP address, I always get a result of an IP address
> > > > that belongs to Tucows.com showing for every single host I try to
> > > > ping on
> > > my
> > > > internal network.
> > > >
> > > > Then I MANUALLY put the internal LAN DNS server IP addresses on
> > > > the
> > > TCP/IP
> > > > settings of my Wireless NIC and try it again, and everything is
> > fine!
> > > >
> > > > When I had the Wireless NIC TCP/IP DNS settings set to DHCP, I get
> > the
> > > > problem. The IP Addr for my laptop is set to DHCP on the Wireless
> > NIC
> > > and
> > > > never needs to change.
> > > >
> > > > When I do IPCONFIG /ALL while IP and DNS settings on the Wireless
> > NIC
> > > are
> > > > set to DHCP, show my DNS server IPs are correctly set to my
> > > > internal
> > > LAN
> > > > DNS Server IPs, and I have a proper internal LAN IP address for my
> > > laptop.
> > > > But I continually get the error issue unless I manually change my
> > > Wireless
> > > > NIC DNS IP settings to the internal LAN DNS Server IPs.
> > > >
> > > > Anyone know why this is happening? It is a consistent behaviour
> > > > for
> > > all
> > > > our laptops that are joined to our domain, but not an issue for
> > > computers
> > > > NOT joined to the domain.
> > > >
> > > > TIA,
> > > >
> > > > -Tom Rogers
> > > >
> > > >
> > > >
> > > >
> > > > ------------------------------------------------------
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List Archives: //www.freelists.org/archives/isalist/
ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp
ISA Server Articles and Tutorials: http://www.isaserver.org/articles_tutorials/
ISA Server Blogs: http://blogs.isaserver.org/
------------------------------------------------------
Visit TechGenix.com for more information about our other sites:
http://www.techgenix.com
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To unsubscribe visit http://www.isaserver.org/pages/isalist.asp
Report abuse to listadmin@xxxxxxxxxxxxx

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