He already stated he does not want to use Remote Desktop as that is a console session and he wants to see what the user is seeing. John Tolmachoff MCSE CSSA Engineer/Consultant eServices For You www.eservicesforyou.com -----Original Message----- From: Darryl Janetzki [mailto:darrylj@xxxxxxxxxxxxxxxx] Sent: Wednesday, July 02, 2003 3:29 AM To: [ISAserver.org Discussion List] Subject: [isalist] RE: Remote assistance http://www.ISAserver.org This is very easy to do. Goto "computer management" Local Users and Groups Select Groups Select "Remote Desktop Users" Add the users Next back to Control Panel System Select the remote tab And enable the remote desktop To access the remote PC Install the advanced terminal server client or install the TSWEB on a Web server I found that users have to be "local admins" on the PC or enabled via group policy Darryl Janetzki -----Original Message----- From: Falah Ahmed [mailto:falah.ahmed@xxxxxxxxxxxx] Sent: Tuesday, 1 July 2003 6:53 PM Subject: Remote assistance I know this is not the right place to post me question, but maybe some can help, Anyone knows how to use remote assistance, which is available on WinXP, over The LAN instead of using it through MSN or Outlook ?? Sorry again for posting here :-) Falah Ahmed ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 Exchange Server Resource Site: http://www.msexchange.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: johnlist@xxxxxxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')