RE: Remote assistance

  • From: "Thomas W Shinder" <tshinder@xxxxxxxxxxxxxxxxxx>
  • To: "[ Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Thu, 3 Jul 2003 19:40:38 -0500

Hi Tim,

Nice article.


Thomas W Shinder 
ISA Server and Beyond: 
Configuring ISA Server: 

-----Original Message-----
From: Deus, Attonbitus [mailto:Thor@xxxxxxxxxxxxxxx] 
Sent: Wednesday, July 02, 2003 11:15 AM
To: [ Discussion List]
Subject: [isalist] RE: Remote assistance

At 08:58 AM 7/2/2003, you wrote:

>Remote Desktop, while using RDP, is a network logon session just like
>regular TS. RD is only available in Pro, and only allows one user to be
>logged onto the computer at a time.
>Remote Assistance, while using RDP, is a active console session
allowing to
>see/use the desktop being used.
>Remote Assistance uses the credentials of the HelpAssistant Local user
>(Which is given temporary permission via the RA invitation I think)
>Remote Desktop uses the credentials of the user logging in.

Yep- I was basically outlining the communication method as being the 
same...  I get into much more detail in an article I wrote a little over
year ago for those interested in a more descriptive comparison of the


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