Re: Mercnet - cannot submit claims
- From: "Jay" <jschwarzkopf@xxxxxxxxxx>
- To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
- Date: Mon, 18 Feb 2002 13:34:58 -0500
Did you create a packet filter or protocol rule for that PC?
Double-check your LAT for Mercnet entry.
Try using internet DNS server for PC, rather than internal DNS
----- Original Message -----
From: "Peter White" <P.White@xxxxxxxxxxxxx>
To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
Sent: Monday, February 18, 2002 11:59 AM
Subject: [isalist] Re: Mercnet - cannot submit claims
> http://www.ISAserver.org
>
>
> Hi,
> I found only one 13301 entry and it was not from the site we are having
> trouble with. Any other ideas?
> thanks
> pw
>
> -----Original Message-----
> From: Jim Harrison [mailto:jim@xxxxxxxxxxxx]
> Sent: Monday, February 18, 2002 10:07 AM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] Re: Mercnet - cannot submit claims
>
>
> http://www.ISAserver.org
>
>
> Take a look in the FW...log on their ISA. An entry of "13301" tells you
> that the traffic was specifically refused.
> Also, you can look in the WEB...log for any "12202" errors for those
> connections.
>
> Jim Harrison
> MCP(NT4, W2K), A+, Network+, PCG
> http://isaserver.org/authors/harrison/
> Read the books!
>
> ----- Original Message -----
> From: "Peter White" <P.White@xxxxxxxxxxxxx>
> To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
> Sent: Monday, February 18, 2002 06:22
> Subject: [isalist] Mercnet - cannot submit claims
>
>
> http://www.ISAserver.org
>
>
> Hi,
> I hope somebody can shed some light on this. I have a customer who
> cannot submit warranty claims to Mercnet through ISA server, but they can
> through a dialup internet connection. This customer was able to submit
> claims to Mercnet through the ISA server until the afternoon of Jan 3 when
> it stopped working. When using ISA they can order parts and validate
> Warranty clains. However when they click on the "submit" button they get
an
> "Error on Page" message that does not appear if they use a dialup internet
> connection.
> I can submit Warranty claims to Mercnet using our ISA server here. I
> compared every setting on our ISA server to theirs and found the only
> difference (aside from LAT) was they were allowing SMTP and POP3
protocols.
> But they were doing that long before the Mercnet problem occurred. I
> installed the proxy client software on one of their pcs, created a filter
to
> allow all traffic between their ISA and an ip that Mercnet gave me. It
did
> not make any difference.
> Does anyone have any idea what to check next? Mercnet will not tell
me
> what the Warranty claims submission programming is asking for that the
Parts
> Ordering program is not asking for.
>
> thanks
>
> Peter White
>
>
> ------------------------------------------------------
> You are currently subscribed to this ISAserver.org Discussion List as:
> jim@xxxxxxxxxxxx
> To unsubscribe send a blank email to $subst('Email.Unsub')
>
>
>
> ------------------------------------------------------
> You are currently subscribed to this ISAserver.org Discussion List as:
> p.white@xxxxxxxxxxxxx
> To unsubscribe send a blank email to $subst('Email.Unsub')
>
> ------------------------------------------------------
> You are currently subscribed to this ISAserver.org Discussion List as:
jschwarzkopf@xxxxxxxxxx
> To unsubscribe send a blank email to $subst('Email.Unsub')
Other related posts:
