Hi William, You need a Q931 record to call by name, and you may need a email routing rule :-(. But you should be able to call by phone number if the NetMeeting clients are registered with the gatekeeper and you have an ALL OPEN protocol rule as well as Site and Content Rule. I don't *believe* the H.323 rule will be enough, although its been awhile since I've worked with H.323. Tom Thomas W Shinder www.isaserver.org/shinder <http://www.isaserver.org/shinder> -----Original Message----- From: William England [mailto:administrator@xxxxxxxxxxxxx] Sent: Thursday, September 26, 2002 2:47 PM To: [ISAserver.org Discussion List] Subject: [isalist] RE: MSN and H323. The adventure continues http://www.ISAserver.org I tried that also and it still does not work. All I can do is call outward. Inbound calls via phone number can be accepted but terminate before call is activated Inbound calls via account name give an error saying the name is not found in the directory service I have a protocol rule for h323 that is allow any resuest I have a site and contect rule set to always, any request, all destinations. Any ideas welcome William