Just in case if anybody have interest. I worked with Microsoft on this issue, and basically the solution to the failing OWA rule was to delete the rule from AD, then remove the listener also from AD and then removing the same from each array member's registry (in that order). Maybe because of the AD replications time, the technician had to removed them from each array member a couple of times (it keep coming back), and restart services after each delete. Which one was the reason for that to happen is unknown, but it can happen according to my experience. Regards Diego R. Pietruszka MSC (USA) - Interlink Transport Technologies From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Harrison Sent: Monday, January 07, 2008 2:23 PM To: isalist@xxxxxxxxxxxxx Subject: [isalist] Re: ISA not updating the config Exchange Publishing rules are not the cause of policy update failures. You likely have some other rule that is causing this problem. From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of D PIETRUSZKA USWRN INTERLINK INFRA ASST MGR Sent: Thursday, January 03, 2008 6:05 AM To: isalist@xxxxxxxxxxxxx Subject: [isalist] ISA not updating the config One little problem. I have an array where I added a rule (publishing an exchange 2007 OWA), the point is since I added that rule the members of the array will not update the configuration. The event viewer said that couldn't load the firewall policy configuration, it failed while loading the new policy (Event ID 14020), then with an event ID 21209 it said that was unable to upload the configuration to the ISA services and that the ISA server configuration agent is reverting to the last know configuration, the service that failed to load the config is: fwsrv. Of course I tried deleting that rule, but it will not allow me, as soon as I click delete a message appears saying "The system cannot find the file specified" Error 0x80070002. If a restore of the array configuration is not an option, what I can do to have this working again, any suggestion? Thanks Regards Diego R. Pietruszka MIS - Assistant Manager MSC (USA) - Interlink Transport Technologies Direct Phone: (908)605-4147 Cell Phone: (908)627-0525 OR call: (212)764-4800 Ext. 33180