Re: ISA 2000 and Outlook Express

From: "William Kolkman" <computronics4@xxxxxxxxxxx>
To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
Date: Sun, 13 Nov 2005 13:39:33 -0500

I will be on site Tuesday to check it out and let you know.

Just didn't want you to think I was ignoring your answer. :-)


Thanks

Bill ----- Original Message ----- From: "Thor (Hammer of God)" <thor@xxxxxxxxxxxxxxx> To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx> Sent: Friday, November 11, 2005 8:24 PM Subject: [isalist] Re: ISA 2000 and Outlook Express

http://www.ISAserver.org
Ah... They probably are using the Firewall Client then (not configured to be SNAT by pointing the default gateway to the ISA box.)

Can you look a the other boxes and see if they do in fact have the FW client installed?
t
----- Original Message ----- From: "William Kolkman" <computronics4@xxxxxxxxxxx> To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx> Sent: Friday, November 11, 2005 4:34 PM Subject: [isalist] Re: ISA 2000 and Outlook Express
http://www.ISAserver.org
An additional note: I went on site today instead of checking everything by remote and having their person do the testing and found that they have added some newer machines to their network. I turns out that the problems are with the newer machines and they had not tried the setup on a tried and true machine. Just for fun I set up one of the new email accounts on one of the machines I set up a couple years ago and it did work just fine. This leads me to believe that something in the configuration of when they set up the newer machines with XP Pro is not correct. I thought that perhaps it was the fact that the Windows firewall had been activated and was in conflict with ISA but after turning it off, it still would not work. They have the ISA firewall client installed and active.

I do not believe that ISA is the problem (because it works fine on the previously configured machines) and that it has to be with a local configuration which is not being controlled by any group policies set at the server level.

At this point this becomes OFF TOPIC but does anyone have any suggestions? I gave it up for tonight but plan on tackling it the start of next week for them. I have gone through much of the configuration but have seen nothing restrictive.
Thanks
Bill ----- Original Message ----- From: "Thor (Hammer of God)" <thor@xxxxxxxxxxxxxxx> To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx> Sent: Thursday, November 10, 2005 4:42 PM Subject: [isalist] Re: ISA 2000 and Outlook Express
http://www.ISAserver.org
A "packet filter" would only be for the ISA box itself to pass the traffic. You will need a "protocol rule" for the clients to be able to reach the ISP on 110 and 25 (POP3 and SMTP). If they are using SPOP3 (POP3 over SSL) then you'll need 995. This assumes, of course, that the teacher's mailbox accounts live at the ISP's site....
Do you have such protocol rules in place?
t
----- Original Message ----- From: "William Kolkman" <computronics4@xxxxxxxxxxx> To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx> Sent: Thursday, November 10, 2005 1:23 PM Subject: [isalist] ISA 2000 and Outlook Express
http://www.ISAserver.org
We have ISA 2000 with XP clients. The system has been working well for a couple of years when this past summer ISA decided to start with a problem. No errors, just would commit. Apparently, (since I am not at this location anymore) when this happened, the school decided to reinstall ISA on top of itself. This seemed to work fine and for the most part everything seems to be responding properly except Outlook Express. The teachers cannot send or receive emails. I should say that the NEW email accounts are not working at the present nor since they are new, they have not worked. There were two old email accounts that still do work. We checked with the ISP and verified the settings. I have packet filters in place that should allow this to work. There are no apparent errors from the ISA side but I was wondering if I had missed something. Again, this has worked before the reinstallation. Other than that, could it possibly be a group policy thing and where would I find that.
Thanks
Bill
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Re: ISA 2000 and Outlook Express

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