When backing up through a firewall, you have to tell Backup Exec what ports to use. It defaults to ports in the 10,000 range. That's changeable, but changing it through the user interface (Tools, Options, Network) doesn't do it. It takes an act of Congress to get that information out of Veritas. What Veritas doesn't tell you is that the media server (the server with the tape drive) should talk on a different range of ports than the remote servers you're backing up. While it can still work if you don't, chances are you'll get a conflict. The other thing Veritas doesn't tell you is that you need a minimum of two, and an ideal of four, ports per resource being backed up. So if the server has four drives and a system registry, which isn't unusual, it takes a minimum of 10 TCP ports to back it up, and 40 is safer. ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Bret Hanson Sent: Thursday, April 06, 2006 5:58 PM To: ISA Mailing List Subject: [isalist] Re: Backup Exec 10 and ISA 2004 Its TCP traffic. ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Moffat Sent: Thursday, April 06, 2006 3:48 PM To: ISA Mailing List Subject: [isalist] Re: Backup Exec 10 and ISA 2004 TCP or UDP tho....or both...Symantec are sneaky ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Bret Hanson Sent: Thursday, April 06, 2006 5:38 PM To: ISA Mailing List Subject: [isalist] Re: Backup Exec 10 and ISA 2004 I see that the [Enterprise] Default Rule is blocking traffic on port 10000 - even though I have allowed it in the Firewall Policy. ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Moffat Sent: Thursday, April 06, 2006 3:32 PM To: ISA Mailing List Subject: [isalist] Re: Backup Exec 10 and ISA 2004 Use the real time monitoring to see what protocols & ports it's trying to communicate on. S ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Bret Hanson Sent: Thursday, April 06, 2006 5:31 PM To: ISA Mailing List Subject: [isalist] Backup Exec 10 and ISA 2004 I have ISA 2004EE running on Windows 2003 R2 - I am trying to do backups with Backup Exec 10 via a remote agent. I installed the remote agent locally on the ISA box. When I try to browse to the ISA box in BEX I can't it. I allowed ISA to listen on port 10000tcp incoming from the BEX server with no luck. The support person I spoke with at SymantecVeritas didn't even know what ISA server was. I can't be the only one in the world trying to back up ISA 2004 with Backup Exec 10. Can anyone shed some light on this? Bret Hanson Systems Administrator Yunker Industries, Inc.