Hi Lynette.After listening to your latest podcast and the problem that your experiencing with your netbook, I'm just wondering if a uninstall, and reinstall of jaws might help, or maybe before doing that, you might try a jaws repair too see if that doesn't resolve this situation. If not, you might just want too call asus tech support and see what they say. Here's the phone number. 1-888(678-3688 Hope this helps.