No problem, Ellen. You're more than welcome. grin Hope all's straightened out to your satisfaction. Have a wonderful time. Lynne----- Original Message ----- From: "Ellen Rubin" <ellenr5@xxxxxxxxxxx>
To: <infoshare@xxxxxxxxxxxxx> Sent: Sunday, October 31, 2010 3:42 PM Subject: [infoshare] Dis-Stress-A-Ride
This is a rant! If you don't want to read it, simply delete. Remember I am warning you!!Help!! Just hung up with ...the stupidest AAR operator ever! She asked me everything at least twice if not three times.Inspite of the fact that I told her I needed to be at the airport at 8:30, and that I asked for a taxi authorization, she gave me a pick-up time of 5:28 a.m. Even during rush our it doesn't take 3 hours to get from the upper west side toJFK!!When I reminded her that I wanted a taxi, she asked me where I was going again... And it started all over! Once that was straightened out, she asked me when I am going home. I told her I would call again--since I was not coming home for several days. She started to laugh. I had to explain over and over that I would call again for a reservation to return home..Lucia was correct -- there is a recording that says if you have conditional eligibility they will recommend a bus route. I think that is for people who are unable to get around when it snows or something like that. I don't think it refers to us!Thanks for letting me vent! Ellen