Hi Everyone, Please understand before I begin this that I am no techno whiz! When I got my Braille Plus a week ago, one of the first things I tried to do was set up my e-mail account. I was sooo careful! And, after trying switching settings in a number of different layouts, I called Michael Jones at LevelStar. As soon as he heard the kind of pop3 address I had, he was immediately able to tell me that the Icon and Braille Plus don't support that kind of account. The account is under Qwest, but the pop3 server is pop3.live.com, which I think is some sort of MSN account. Anyway, he suggested that I set up a g-mail account. I went online and did that this afternoon. I decided that I would have gmail deliver my messages directly to Outlook on my PC, so that I could check mail either on my PC or my Braille Plus depending upon where I was when I wanted to check my mail. I could not get that to work either, so now I'm stumped! I put in all of the protocols that gmail prescribed in setting up my Outlook account, but I still get the message that neither outgoing or incoming pop servers can be found! So now I'm wondering if this is because of the configuration of my router? I'm now considering looking into getting a different type of account on my PC, one that might work with the Braille Plus as well so that I don't have to have two separate e-mail addresses. If this explanation triggers an aha experience in anyone, and you have any further thoughts for me about a good way to do this, I would be most grateful! Thanks in advance for any help! Desi