Ms. Bird,
So sorry to hear that your mail was stolen. You may want to consider reporting
this theft to the USPS since mail theft is a federal offense.
To replace the lock, you could either contact a locksmith (the more costly
option) or purchase a replacement lock from the link that one our neighbors
just sent or pick up the lock at Lowes, Ace Hardware, or Home Depot. An
associate at one of these big box stores can help you purchase the correct lock
(typically under $10). You will then need to coordinate with the mail carrier
to have them open the box so that you can have the new lock installed. The mail
carriers are more than happy to assist usually as they understand how the
mailbox lock mechanism works. Whether working with a locksmith or installing
yourself, you will need to coordinate with the mail carrier.
Thank you and feel free to contact me directly if you have any other questions.
Clara Sorrells
Portfolio Manager
Community Management Associates
Georgia | South Carolina | Tennessee
800.522.6314 toll-free | 404.835.9138 direct
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From: highland-discuss-bounce@xxxxxxxxxxxxx
[mailto:highland-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Lisa Bird
Sent: Wednesday, June 27, 2018 2:42 PM
To: highland-discuss@xxxxxxxxxxxxx
Subject: [highland-discuss] Stolen mail from mailbox
My mail was stolen from the mailbox. How do I go about getting a new lock on
my box?
Thanks,
Lisa Bird
unit 919.