It is likely that was the time scheduled to repair. Not everything happens
exactly when we expect. I'm sorry about the inconvenience, however sometimes
things cannot be avoided. I do not believe this is a disconnect. The fact
that a problem occurred last night and CMA was working on it this morning,
indicates to me that they were quickly trying to resolve.
Robert Mann
On Oct 27, 2015, at 11:21 AM, Suzanne <dmarc-noreply@xxxxxxxxxxxxx> wrote:
Suzanne C Osborne
Sent from my iPhone
Begin forwarded message:
From: Suzanne <suzanne.osborne@xxxxxxxxx>
Date: October 27, 2015 at 11:03:05 AM EDT
To: "<dhoffman@xxxxxxxxxxxxxxxxxx>" <dhoffman@xxxxxxxxxxxxxxxxxx>
Subject: Re: NOTICE: Temporary Water Shut-Off
Time frame incorrect. 11am and water is shutdown.
Dennis email was sent at 910.
We were told water was shut off from 9-930.
I think we all understand emergencies, BUT....
Is there a disconnect in information from CMA?
I believe this is a good example on the lack or disconnect from CMA to the
residents.
Thoughts?
Suzanne C Osborne
Sent from my iPhone
On Oct 27, 2015, at 9:10 AM, <dhoffman@xxxxxxxxxxxxxxxxxx>
<dhoffman@xxxxxxxxxxxxxxxxxx> wrote:
Dear Residents,
This message is to advise you that due to a water issue that occurred last
night, the water will be temporarily shut-off today beginning between 9:00
– 9:30 a.m. as a plumber will be on-site to make repairs.
Your patience and understanding is greatly appreciated.
Please don’t hesitate to contact me at 404-835-9105 should you have any
questions.
Sincerely,
Dennis F. Hoffman
Community Management Associates
1465 Northside Drive Ste 128 Atlanta, GA 30318
www.cmacommunities.com
