[HEALTH.MIL] Downtime Scheduled for Eligibility and Enrollment Websites

  • From: HEALTH.MIL@xxxxxxxxxxxxx
  • To: <HEALTH.MIL@xxxxxxxxxxxxx>, <TFL@xxxxxxxxxxxxx>
  • Date: Thu, 22 May 2014 20:22:36 -0500

Downtime Scheduled for Eligibility and Enrollment Websites 


The Defense Manpower Data Center (DMDC) hosts several websites and applications
you and your providers use to verify eligibility and complete other secure

*          <https://www.dmdc.osd.mil/milconnect/> MilConnect - update personal
information, verify eligibility, get new TRICARE cards, get proof of coverage 

*          <https://www.dmdc.osd.mil/milconnect/> Defense Enrollment Eligibility
Reporting System (DEERS) - checked by providers and pharmacies to verify
eligibility for TRICARE

*          <https://www.dmdc.osd.mil/appj/bwe/> Beneficiary Web Enrollment -
enroll in TRICARE Prime, the US Family Health Plan or the dental plans

*          <https://dmdc.osd.mil/appj/trs/> Reserve Component Purchased TRICARE
Application - qualify and purchase TRICARE Reserve Select or TRICARE Retired

These websites will have scheduled downtime for maintenance this Saturday, May
24, 2014 at 6:00 p.m. (Pacific Time).  This may last for up to 12 hours.

During this scheduled downtime, you may not be able to:

*         Verify eligibility

*         Update your personal information in DEERS

*         Enroll in TRICARE Prime, TRICARE Prime Remote or the US Family Health

*         Enroll in the TRICARE Dental Program or TRICARE Retiree Dental Program

*         Purchase TRICARE Reserve Select or TRICARE Retired Reserve

*         Get new wallet cards

*         Request proof of coverage

*         Perform other secure functions 

Also, providers and pharmacies may not be able to verify your eligibility for
TRICARE.  If you need an emergency prescription filled during the scheduled
downtime, you may need to pay out of pocket and file a claim for reimbursement. 

Note: The prescription processing will be the last part to be brought offline
and the first part brought back online for the scheduled downtime.

We are making every effort to minimize the impact to your benefit. Please keep
all receipts for any health care or prescriptions received just in case you need
to get reimbursed.


SOURCE:  TRICARE News Release at





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