I can easily see this as a kit, come R2. One example of using this in an app is a chat window in a game. Another is in an online collaboration tool. A third is support (as you said). I guess that is my criteria for kit vs non-kit (again, R2+) - how many apps can use it. >An idea that Helmar threw up (which I think is a good one) is to have >messaging built in. This would allow such things as going to the correct >"forum" for help on a particular app or to do a particular thing. If we >added a generic interface then we could allow modules to be written for the >popular services and maybe then have a central place to start/manage them? > >I think it's a good idea, though R2 territory I think :) > >david > > >