I am working with someone who can no longer receive email. She can still get online through her dial-up and can browse the web, but when she tries to load Outlook Express, she gets the following. Error 0x800ccc0b no, Socket Error 11001 Any ideas as to what the problem might be? Thanks for any help you can give. Keith Bundy Director of Student Development Dakota State University 605-256-5121 Email: Keith.Bundy@xxxxxxx http://homepages.dsu.edu/bundyk Murphy's Law #1: Everyone has a photographic memory. Some don't have film.