[guispeak] JAWS 51 not reading properly in Outlook

  • From: "Crabb, Nolan" <Nolan.Crabb@xxxxxxxxxx>
  • To: <guispeak@xxxxxxxxxxxxx>
  • Date: Wed, 5 Jan 2005 11:45:37 -0600

Has anyone on this list seen a circumstance in which JAWS 51 and MS
Outlook 2003 seem to have difficulty working together?

Here's the problem:  When a colleague is creating a new message in
Outlook, she cannot hear what letters are under her arrow keys when she
does a left-arrow to move backward.  Her backspace key behaves
similarly. Alas, saying only "space" rather than repeating the letter.

Outlook is set to send plain-text messages, and the message fonts are
set to Arial 12.  We're using the Outlook editor, not Word, as the

Freedom Scientific told me to change the cursor blink rate to something
higher than 63, which I did.  A tech support person there also suggested
that I make sure the cursor width is set to 0.  All done.

My colleague wants to do a JAWS repair, but that seems a little dramatic
to me.  Any other thoughts on what I can try to get JFW to read letters
under the arrow keys when you move across a line?

Nolan Crabb
Computer Information Specialist II
Rehabilitation Services for the Blind
615 Howerton Ct.
Jefferson City, MO 65109
(573) 751-4788


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