[guide.chat] facebook under fire

From: vanessa <qwerty1234567a@xxxxxxxxx>
To: "GUIDE CHAT" <guide.chat@xxxxxxxxxxxxx>
Date: Tue, 3 Jul 2012 19:48:55 +0100
July 3, 2012 6:39 pm
Facebook under fire for email glitches
By Richard Waters in San Francisco
Facebook has been racing to deal with a series of technical glitches after 
making a controversial change to its members? email settings that has been 
criticised in some quarters as a heavy-handed way to promote its service at the 
expense of competitors.
The social networking company last week completed the process of handing 
@facebook.com email addresses to all its members, part of an overhaul begun in 
2010 to introduce a range of Facebook messaging services.
Users were not notified in advance of the move, and a change that Facebook made 
last week to the visibility settings on its members? personal pages has also 
made only the @facebook.com address publicly visible, obscuring any other 
personal addresses a member may have entered.
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?It was poorly thought-out and poorly communicated,? said Chris Silva, an 
analyst at Forrester Research. ?Email is a very personal thing. Doing this 
without notification or permission is a very short-sighted thing.?
Some competitors also complain privately that the switch was a deliberate 
attempt by Facebook to prompt users to adopt its own email service, making it a 
powerful demonstration of how it could increasingly dominate the web by 
directing its membership of more than 900m to more of its in-house services.
A Facebook spokesperson said the change to email visibility settings had been 
made to standardise the experience of all of its users, adding: ?We want people 
to use whatever [email] service works best for them.?
At the start of this week, Facebook was forced to admit that the email switch 
had triggered a series of technical problems that have hampered some of its 
members? use of email, adding to the questions about its handling of the change 
and echoing criticism the company has drawn in the past for changing its user 
settings without adequate notification.
In depth

Facebook

Facebook looks to live up to expectations after its long-awaited stock market 
debut
?They take a very engineering-led approach, rather than a marketing approach,? 
said Mr Silva. ?With the share price where it is, they need to get a lot better 
at execution and communication.?
One technical glitch has involved users whose personal settings enabled them to 
communicate only with ?friends and friends of friends?. Facebook said that some 
of the notifications to other email senders to warn them that their emails had 
not got through had not been delivered and that it was working on the problem.
Another glitch automatically switched the contacts in the address books of some 
mobile phone users, overriding the preferred email address for their friends 
and instead inserting the @facebook.com address. Facebook said it had now fixed 
this issue.


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Vanessa The Google Girl.
my skype name is rainbowstar123
[guide.chat] facebook under fire

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