Good morning vanessa How are ou lately? is Malcolm ok yet? what is exactly wrong because if its his computer then he can't go onSkype can he? Is his phone lines working yet because surely now they should of sorted it all out now because being blind malcolm weill need electric to cook and heat on and how is he going to communicate if his electric is not on or computer net work or phone as you said last time somthing abut him being off line for a while can you please let us all know what is happening thank you Take care Love Carol x.x.x.x.