Hi Vanessa I use chip and pin all the time, I actually find it easier than signing my name. There is always a dot on the number 5, so the number pad can be located easily and to enter your pin, this button is always found at the bottom right of the machine. Once you have done it a couple of times, it's as easy as dialling a number on your phone. Take care. Jane -----Original Message----- From: Sara - Email Address: e-mail@xxxxxxxxxxxxxxxxxxxxxxxx Sent On: 14/05/2009 23:39 Sent To: Vanessa, Guide Forum Friends - Email Address: qwerty1234567a@xxxxxxxxxxxxxx, guide.chat@xxxxxxxxxxxxx Subject: [guide.chat] In Reply To: [guide.chat] Important, Chip aPènd Signature card Hi Vanessa, I have a chip and pin card myself which I am able to use fairly okay. Well done though for standing up for your rights. From Sara Keable