[gptalk] Re: trying to deploy Office Compatibility Pack

  • From: "Nelson, Jamie" <Jamie.Nelson@xxxxxxx>
  • To: <gptalk@xxxxxxxxxxxxx>
  • Date: Thu, 10 Jul 2008 13:45:50 -0500

Sometimes when you deploy software through Software Installation policy
it installs in "per-user" mode for the SYSTEM account. I always make
sure and use the ALLUSERS=1 argument to ensure that scenario doesn't


Jamie Nelson | Infrastructure Consultant | BI&T Operations | Devon
Energy | Work: 405.552.8054 | http://www.dvn.com <http://www.dvn.com/> 


From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx]
On Behalf Of Bobby Benninger
Sent: Thursday, July 10, 2008 1:40 PM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] trying to deploy Office Compatibility Pack


I am starting to really hate this MSI. 


Anyway I was having trouble before getting the GPO to apply because of a
USERENV error in the Application Log, I removed Symantec A/V to resolve
this error and now the GPO applies correctly. 


Now my problem is that even though the GPO applied and "Office
Compatibility Pack" shows in add/remove programs, whenever I open a DOCX
file I get prompted to do download the Compatibility Pack from Microsoft
b/c its not installed. 


I have read that when you do an assigned software install it doesn't
actually install the app, just preps it to install the first time you
use it. Could this be where things are getting caught up, b/c I am not
"using it" first correctly? 


Let me know what info you need to help troubleshoot. Thanks so much for
any advice. 


 - Bob

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