Hi John, I thought I read in the prelude to Malwarebytes that it was necessary to temporarily disable both the firewall and antivirus. It gave me the quivers. In the meantime, while fishing around for information to help myself, I ran across "Windows malicious software removal tool". It did not require any "turn-offs", which settled my nerves, and I began the use of the tool after midnight last night. I was amazed to find it made little progress by morning and ran for a few more hours. More amazing, was that it found no infected files. Given that my computer's performance runs at a consistent 3.5, I could just stare at the screen at disbelief. Then, I thanked my lucky stars. I appreciate your help, John. Cheers, Elizabeth From: jmk94903@xxxxxxxxxxx To: ggcsquicksig@xxxxxxxxxxxxx Subject: [ggcsquicksig] Re: help turning off firewall and antivirus Date: Thu, 5 Feb 2015 16:03:00 -0800 Hi Elizabeth, It's not necessary to turn the firewall off to run Malwarebytes. It's completely compatible with the Windows firewall, and you are safer keeping it up. You don't need to turn Avast off either to run Malwarebytes in my experience. John King From: symphony313@xxxxxxxxxxx To: ggcsquicksig@xxxxxxxxxxxxx Subject: [ggcsquicksig] Re: help turning off firewall and antivirus Date: Tue, 3 Feb 2015 11:36:56 -0800 Babette, I want to run malwarebytes and know where to turn off the firewall. But it scares me when I then get a message asking if i want to make changes to the computer. I just want to turn it off temporarily so I can run the malware. Also, I have avast antivirus and don't know how to turn it off temporarily. Can you send a recipe of steps, please? Many thanks! Elizabeth To: ggcsquicksig@xxxxxxxxxxxxx Date: Sat, 31 Jan 2015 16:59:02 -0800 Subject: [ggcsquicksig] Re: duplicate account From: bcbloch@xxxxxxxx Irma...that General Account Preference has to do with whether you want all downloaded transactions immediately dumped into your register at one time when they are received at a download. Especially in the case of Credit Card downloads, which can have a LOT of individual transactions, I find it better to use Never Automatically. The downloaded transactions then show in a separate panel below the register, and you can accept them one at a time. For me, this makes it easier to make sure categories are correct or edit them and to check for duplicates. However, some people must prefer to have them all added automatically, or the option wouldn't be there. Re the account's being grayed out, what do you mean by "On the General Screen"? Is that the list in the Account Bar, the account as it appears on the Account List or the whole register if you click on the account to open it? bb On Sat, 31 Jan 2015 13:32:31 -0800 "Irma " <irmbo@xxxxxxxxxxx> writes: I have deactivated the new account. However, for the old account when I click on Online Services it appears to already be activated--there is a button that says "deactivate". Yet on the general screen the account number, etc. is grayed out. In the Online Setup screen there is a button that says: Automatic entry is: Off. When I clicked on this I saw that the category which is checked is: Use the general account preference that applies to all banking account. The other two options are: Yes, always automatically add transactions for this account, and No, never automatically add transactions Should I click Yes? Thank you very much for guiding me through this. Irma