[ggcsquicksig] Re: backup question

From: "Irma " <irmbo@xxxxxxxxxxx>
To: <ggcsquicksig@xxxxxxxxxxxxx>
Date: Thu, 23 Apr 2015 18:47:27 -0700

Thanks. That was my thinking, too.

i

From: ggcsquicksig-bounce@xxxxxxxxxxxxx
[mailto:ggcsquicksig-bounce@xxxxxxxxxxxxx] On Behalf Of Babette Bloch
Sent: Thursday, April 23, 2015 5:54 PM
To: ggcsquicksig@xxxxxxxxxxxxx
Subject: [ggcsquicksig] Re: backup question

when you back up manually, always be sure to check the box to add
date...then you can easily find the latest backup if you need to restore,
see exactly what dates were backed up, etc.

Probably a good idea to start a new series on a new flash drive to keep the
"fixed" file clearly separated.

bb

On Thu, 23 Apr 2015 17:23:22 -0700 "Irma " <irmbo@xxxxxxxxxxx
<mailto:irmbo@xxxxxxxxxxx> > writes:

Thank you, Babette. I will follow your directions. In the meantime I think
I will back up the current file on a different thumb drive.

Irma

From: ggcsquicksig-bounce@xxxxxxxxxxxxx
<mailto:ggcsquicksig-bounce@xxxxxxxxxxxxx>
[mailto:ggcsquicksig-bounce@xxxxxxxxxxxxx] On Behalf Of Babette Bloch
Sent: Thursday, April 23, 2015 4:36 PM
To: ggcsquicksig@xxxxxxxxxxxxx <mailto:ggcsquicksig@xxxxxxxxxxxxx>
Subject: [ggcsquicksig] Re: backup question

Irma...when you restore a file (using the command in the File
Menu>Backup/Restore), you create a copy of the Restored file and then have
the option of overwriting the current file (which you don't want to do) or
opening a separate copy of the restored file.

Doing the latter with the last backup you made before the Savings account
"fix", you can open the restored file and take a look at and/or print out
the register for your checking account so that you could compare it to your
current file with the wrong balance.

You can print out the register using any date range you like...I'd suggest
printing out the last couple of months, to start with, and see if there are
any aberrations.

I imagine the bank probably had you deactivate and reactivate the accounts
to get them set up again, and that really shouldn't have changed anything in
the registers. But who knows?!

Following are the Help File directions re restoring a file.

Restore a Quicken data file from your computer

1. Connect the external drive, or insert the USB drive or disk that
contains the data file your want to restore.
2. Choose File menu > Backup and Restore > Restore from Backup File.
3. If you want to restore a backup file that Quicken created
automatically for you, choose Restore from automatic backup, and then select
one of the backup files listed.
4. If you want to restore a backup file that you created yourself,
choose Restore from your backup, and then click Browse to locate your
backup.

*
<ms-its:C:\PROGRA~3\Intuit\Quicken\Help\QUICKEN.chm::/IDH_FILES_PRINTING_TAS
K_RestoreAQuickenDataFileFromABackupFileInterview.htm#null> How do I
recognize a Quicken backup file?

A Quicken backup file has a .qdf-backup extension.

5. To replace the current file with the backup, select Overwrite the
open file with the restored file and click Restore Backup.

*
<ms-its:C:\PROGRA~3\Intuit\Quicken\Help\QUICKEN.chm::/IDH_FILES_PRINTING_TAS
K_RestoreAQuickenDataFileFromABackupFileInterview.htm#null> What does it
mean to overwrite a file?

Restoring backup file replaces your current data with the data you've stored
on your backup disk. Be aware that you will lose any changes you've made to
your file since the backup was made. If you want to preserve the current
file, you must rename the current file or create a copy of the file you're
restoring.

Restore a Quicken data file from the Web

1. Choose File menu > Backup and Restore > Restore from Backup File.
2. Select Restore from online backup.
3. Select the data file you want to restore, and click OK.

*
<ms-its:C:\PROGRA~3\Intuit\Quicken\Help\QUICKEN.chm::/IDH_FILES_PRINTING_TAS
K_RestoreAQuickenDataFileFromABackupFileInterview.htm#null> How do I
select the file I want?

A dialog displays the five most recent backups you've made of each Quicken
data file that you're backing up online. The file with the most recent date
and time stamp is the most recently backed up data file.

The Quicken data file has a .qdf-backup extension.

4. Click OK to close the confirmation message that Quicken displays
when your files are restored.
5. Choose File menu > Open Quicken File to open the file you've
restored.

On Thu, 23 Apr 2015 15:14:36 -0700 "Irma " <irmbo@xxxxxxxxxxx
<mailto:irmbo@xxxxxxxxxxx> > writes:

Hi Babette,

I think I just got a big problem resolved through Quicken support. My bank
hadn't been downloading my savings transactions, and now I believe the
problem is solved. I'm assuming all will be well BUT during the process my
Quicken checking statement balance grew to 3 TIMES as much as the accurate
amount. I looked it over, but except for 2 transactions I can't find
duplicates, which might go back years. I have the correct list of
transactions, before the changes were made during our support conversation,
backed up on my flash drive.

Should I install the version that was backed up on my flash drive? I'm not
familiar with this process, and, I don't want to undo all the work the
Quicken support person did to activate my savings file.

Thank you,

Irma

References:
- [ggcsquicksig] Re: backup question
  - From: Babette Bloch

[ggcsquicksig] Re: backup question

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