[ggcsquicksig] Re: backup question

From: Babette Bloch <bcbloch@xxxxxxxx>
To: ggcsquicksig@xxxxxxxxxxxxx
Date: Thu, 23 Apr 2015 17:53:47 -0700

when you back up manually, always be sure to check the box to add
date...then you can easily find the latest backup if you need to restore,
see exactly what dates were backed up, etc.

Probably a good idea to start a new series on a new flash drive to keep
the "fixed" file clearly separated.

bb

On Thu, 23 Apr 2015 17:23:22 -0700 "Irma " <irmbo@xxxxxxxxxxx> writes:
Thank you, Babette. I will follow your directions. In the meantime I
think I will back up the current file on a different thumb drive.

Irma

From: ggcsquicksig-bounce@xxxxxxxxxxxxx
[mailto:ggcsquicksig-bounce@xxxxxxxxxxxxx] On Behalf Of Babette Bloch
Sent: Thursday, April 23, 2015 4:36 PM
To: ggcsquicksig@xxxxxxxxxxxxx
Subject: [ggcsquicksig] Re: backup question

Irma...when you restore a file (using the command in the File
Menu>Backup/Restore), you create a copy of the Restored file and then
have the option of overwriting the current file (which you don't want to
do) or opening a separate copy of the restored file.

Doing the latter with the last backup you made before the Savings account
"fix", you can open the restored file and take a look at and/or print out
the register for your checking account so that you could compare it to
your current file with the wrong balance.

You can print out the register using any date range you like...I'd
suggest printing out the last couple of months, to start with, and see if
there are any aberrations.

I imagine the bank probably had you deactivate and reactivate the
accounts to get them set up again, and that really shouldn't have changed
anything in the registers. But who knows?!

Following are the Help File directions re restoring a file.
Restore a Quicken data file from your computer
Connect the external drive, or insert the USB drive or disk that contains
the data file your want to restore.
Choose File menu > Backup and Restore > Restore from Backup File.
If you want to restore a backup file that Quicken created automatically
for you, choose Restore from automatic backup, and then select one of the
backup files listed.
If you want to restore a backup file that you created yourself, choose
Restore from your backup, and then click Browse to locate your backup.
How do I recognize a Quicken backup file?
A Quicken backup file has a .qdf-backup extension.
To replace the current file with the backup, select Overwrite the open
file with the restored file and click Restore Backup.
What does it mean to overwrite a file?
Restoring backup file replaces your current data with the data you've
stored on your backup disk. Be aware that you will lose any changes
you've made to your file since the backup was made. If you want to
preserve the current file, you must rename the current file or create a
copy of the file you're restoring.
Restore a Quicken data file from the Web
Choose File menu > Backup and Restore > Restore from Backup File.
Select Restore from online backup.
Select the data file you want to restore, and click OK.
How do I select the file I want?
A dialog displays the five most recent backups you've made of each
Quicken data file that you're backing up online. The file with the most
recent date and time stamp is the most recently backed up data file.
The Quicken data file has a .qdf-backup extension.
Click OK to close the confirmation message that Quicken displays when
your files are restored.
Choose File menu > Open Quicken File to open the file you've restored.

On Thu, 23 Apr 2015 15:14:36 -0700 "Irma " <irmbo@xxxxxxxxxxx> writes:
Hi Babette,

I think I just got a big problem resolved through Quicken support. My
bank hadnt been downloading my savings transactions, and now I believe
the problem is solved. Im assuming all will be well BUT during the
process my Quicken checking statement balance grew to 3 TIMES as much as
the accurate amount. I looked it over, but except for 2 transactions I
cant find duplicates, which might go back years. I have the correct
list of transactions, before the changes were made during our support
conversation, backed up on my flash drive.

Should I install the version that was backed up on my flash drive? Im
not familiar with this process, and, I dont want to undo all the work
the Quicken support person did to activate my savings file.

Thank you,
Irma

Follow-Ups:
- [ggcsquicksig] Re: backup question
  - From: Irma

[ggcsquicksig] Re: backup question

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