[ggcsquicksig] Re: UN-RECONCILING A QUICKEN ACCOUNT...
- From: "John King" <jmk94903@xxxxxxxxxxx>
- To: <ggcsquicksig@xxxxxxxxxxxxx>
- Date: Sat, 7 Apr 2007 15:09:36 -0700
But the real question is whether you just failed to notice that the
reconcilliation balance was not zero but off by the amount of the check =
or
did Quicken totally screw up and report some other amount.
If the only problem was that a check was marked R when it should not =
have
been but was not included in the reconcilliation, then I attribute it to
operator error. I have on occasion clicked incorrectly and changed the
status of an item. In that case, Quicken has make no error; and in the =
next
reconcilliation, my error would become obvious if I had not corrected it
before then.
John
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> -----Original Message-----
> From: ggcsquicksig-bounce@xxxxxxxxxxxxx=20
> [mailto:ggcsquicksig-bounce@xxxxxxxxxxxxx] On Behalf Of Babette
> Sent: Saturday, April 07, 2007 2:13 PM
> To: SIGLIST
> Subject: [ggcsquicksig] UN-RECONCILING A QUICKEN ACCOUNT...
>=20
>=20
> I had an oddity occur recently....somehow a transaction in my=20
> checking=20
> account is marked "R" for reconciled, but had not cleared the=20
> account at the=20
> time of my last statement, which somehow came out OK in the=20
> reconcilliation.
>=20
> I got a look at the last reconciled report and the check in=20
> question was=20
> not there.( You can retrieve a previor reconcilliation report via the=20
> REPORTS CENTER by putting in the closing date of the last=20
> statement you=20
> reconciled. HOWEVER, you can only print it - not view it=20
> like a saved=20
> report...grumble, grumble!. The only way I got around=20
> printing it out was=20
> to use the PREVIEW command in the Print screen.)
>=20
> At that point I went all through the Help files looking for=20
> what I thought=20
> was an "Unreconcile" ability in Quicken, and the only thing I=20
> could find (on=20
> line at Quicken Support Knowledge Base) was a description of=20
> manuually=20
> un-reconciling transactions and then rereconciling the=20
> statement you wished=20
> to re-do.
>=20
> It's a painful process one at a time, since for each=20
> transaction Quicken=20
> asks you whether or not you want to change. However, Quicken's Email=20
> support messages told me I could select a group of=20
> transactions and change=20
> them all at once.
>=20
> I found the Tech Support messages interesting enough to share=20
> with you...and=20
> we can take a look at the process during the SIG on Tuesday next.
>=20
> Babette
> =
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D
> FROM QUICKEN:
> Dear Babette Bloch, Thank you for contacting Quicken Customer=20
> Care. Babette,=20
> I can understand your concern. However, we do not have any=20
> specific option=20
> to change the last reconciliation opening balance or save a=20
> report. In=20
> Quicken, we have two options to resolution a reconciliation issue.
>=20
> 1 - Easy Method - Pass an adjustment entry with the difference of=20
> reconciliation figure. In this case, you first need to pass=20
> an adjustment=20
> entry. After this, enter a reverse entry of the adjustment=20
> entry to balance=20
> the register. Once, it works, the next time when you will=20
> reconcile your=20
> account, you need not select the reverse entry and it will=20
> resolve this=20
> issue completely. If we follow this in steps, it will be like -
> Step 1 - Enter an adjustment entry to reconcile the account.
> Step 2 - Enter a reverse of adjustment entry to balance=20
> the account=20
> register.
> Step 3 - Now, next time when you will reconcile this=20
> account, deselect=20
> the reverse entry to resolve this issue completely.
> (THIS ABOVE HAS TO DO WITH ENTERING AN ADJUSTMENT WHEN YOU=20
> CAN'T RECONCILE=20
> WITH YOUR STATEMENT.)
>=20
> 2 - Manually unreconcile last reconciled statement and=20
> reconcile it again. Opening balance of current reconciliation=20
> statement is the ending balance of=20
> last reconciled statement. Therefore, we first need to=20
> unreconcile last=20
> reconciled statement to reconcile it again. The steps that=20
> you need to do=20
> are -
>=20
> Step 1 - Select reconciled transactions and right-click=20
> on it to select=20
> Reconcile -> Not Reconciled.
> This will unreconcile reconciled statement.
> Step 2 - Now, reconcile these transactions again.
> To select multiple transactions at once, select first=20
> transaction and scroll=20
> down. Press down and hold Shift key and then select the last=20
> transaction to=20
> select multiple transactions.
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> I hope the information which I am sending will be helpful to=20
> you. If you=20
> need any further assistance, please reply to us with the=20
> results you get=20
> after performing the steps.
>=20
> We will be glad to assist you further. Your satisfaction with Quicken=20
> products and our services is very important to us.=20
> Respectfully, Sumit M.=20
> Quicken Customer Care=20
>=20
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