Re: [foxboro] Symantec Backup Exec System Recovery (BESR)

  • From: "Riccardi, Joseph" <Joseph.Riccardi@xxxxxxxxxxx>
  • To: <foxboro@xxxxxxxxxxxxx>
  • Date: Fri, 29 Apr 2011 16:05:19 -0500

Network settings (such as subnet mask et al) did change.  We have looked
at this over and over but it communicates fine during the 1st 2 phases.
And we believe we have eliminated network issues outside of the NICs
because we connected 2 computers direct.

I did not mention that the 4 boxes that we back up to are different from
all of the rest of the boxes because their only other function is to act
as remote desktop servers (they have terminal services).  We do get the
BESR to work on any other box.  

-----Original Message-----
From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx]
On Behalf Of Brown, Stanley
Sent: Friday, April 29, 2011 4:55 PM
To: foxboro@xxxxxxxxxxxxx
Subject: Re: [foxboro] Symantec Backup Exec System Recovery (BESR) 

Sure sounds like a subtle network issue. I would look at everything
related to that, such as subnet mask et all

Sent from my iPhone

On Apr 29, 2011, at 16:18, "Riccardi, Joseph"
<Joseph.Riccardi@xxxxxxxxxxx> wrote:

> Folks,
> Has anyone experienced trouble with this software package where it
hangs
> up as it starts the verification phase?
>
> We moved an entire system from point A to point B and everything works
> fine except for this backup software.  It worked before the move; it
> does not work after the move.  The only changes that were made to the
4
> boxes that we back up to were the Network connections and settings;
> i.e., new IP addresses, new ISP, etc.
>
> It starts with the restore phase, progresses through the backup phase,
> and it hangs up as it starts the verification phase.  Actually the
time
> required slowly starts to increase (not decrease is another symptom).
> Hours later it will abort.
>
> We have exhausted all resources and ideas.
>
> Any suggestions other than move the entire system back to point A?
>
> Joe Riccardi
> Desperate in KY
>
>
>
>
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