RE: Unable to disply sent items folder in outlook 2002

  • From: "Periyasamy, Raj" <psraj@xxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 13 Feb 2002 10:28:19 -0500

Did you try deleting the profile in that PC and create a new one? Also, IF
the user has any OST files created in that PC try renaming them.


-----Original Message-----
From: Rich Tibbets [mailto:rtibbets@xxxxxxxxxxxxxxxx]
Sent: February 09, 2002 4:03 PM
To: [ExchangeList]
Subject: [exchangelist] Unable to disply sent items folder in outlook

I recently upgraded our work stations from win 98 / office 97 to windows
2000 pro with office XP standard for the office suite.  We are using
excange 5.5 sp4.  All was well until a user came indicating that she could
not view her sent items.  The error "unable to display folder"  appears. 
This is only on one person.  If I log into the same computer with another
account I have no trouble getting to the sent items folder.  It appears to
be account specific.  Logging into a completely different computer with
that persons account info and I get the same error.  Now if I go back to a
Win98 box and log in as that user the sent items folder opens.

I'm stumped,  I checked Microsoft KB and found nothing.  Searching the net
I have found this error, but no help in a solution or at least a reason
for the error.

Any help would be great....



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