I recently upgraded our work stations from win 98 / office 97 to windows 2000 pro with office XP standard for the office suite. We are using excange 5.5 sp4. All was well until a user came indicating that she could not view her sent items. The error "unable to display folder" appears. This is only on one person. If I log into the same computer with another account I have no trouble getting to the sent items folder. It appears to be account specific. Logging into a completely different computer with that persons account info and I get the same error. Now if I go back to a Win98 box and log in as that user the sent items folder opens. I'm stumped, I checked Microsoft KB and found nothing. Searching the net I have found this error, but no help in a solution or at least a reason for the error. Any help would be great.... Thanks Rich