On Wed, 16 Mar 2005 06:13:53 -0700, Scott Clarke <scott.clarke@xxxxxxxxxxxx> wrote: > http://www.MSExchange.org/ > > Hi all, > > We are running Exchange 2000 and all clients are running Outlook 2000. > Users cannot seem to change the read receipt option for incoming Internet > mail i.e. - When they go to Tools ---> Options ---> Email Options ---> > Tracking Options... The option to "Always send a response" is selected > but greyed out. > > Is there anyway to change this setting so that the user is prompted if > they want to send a read receipt to an outside sender? Sounds like this setting is being forced by your Active Directory Group Policy. Check your GPO's for Office. ...D