How about the Internet Explorer pop-up settings if you have Windows XP? Are you using Internet Explorer? Have you cleared all of the IE temporary files? Carl -----Original Message----- From: Kerry Takenaga [mailto:kerryaku@xxxxxxxxx] Sent: Friday, December 16, 2005 2:40 AM To: [ExchangeList] Subject: [exchangelist] re: OWA trouble in view e-mails Thanks. I checked my Norton Pop Up settings and the setting was off. Is there another solution to this aggravating problem? thanks, Kerry