Re: OWA Problem: Object Expected?

  • From: Rick Boza <rickb@xxxxxxxxxxx>
  • To: Exchange List <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 18 Jan 2005 08:43:26 -0500

Have you tried looking at traces between the front-end and back-end systems,
and between the client and the front-end server?

Also, if you compare them to a working OWA session (i.e., client directly to
the back end server) do you see any differences when the failure occurs (you
should)?  None of this is enlightening stuff, just basic troubleshooting,
but that's where I would go next.

Oh, and of course, what do the event logs on all systems show when the
failure happens, especially on the front-end server?  Any events worth

There does appear to be an issue with IIS 6.0 compression, and a fix is
posted on, have you taken a look at that to see if it

Finally, your next steps really depend on how willing you are to spend time
troubleshooting - one thing I would try is installing another system as a
front-end server, patch it identically, and see if that is working, to
verify that it isn't simply some sort of issue on that particular system (I
suspect it is or there would be information all over the place about this
issue).  If that works, you are probably looking at rebuilding the
production front-end server.

Alternately, you can always call PSS and see if they have any internal fixes
for this issue that don't appear on the Microsoft web site yet.  Or have
them walk you through troubleshooting further.

And my apologies for the delayed reply - I was tied up yesterday!

On 1/16/05 5:22 AM, "Mustafa Cicek" <mbcicek@xxxxxxxxx> wrote:

> Hi Rick,
> I can log on also successfully with "basic" on OWA browser. I can also
> read any messages and it doesn't appear any "LOADING..." message on
> browser.
> BUT: if I try to create a new object (for example creeate new mail), the I
> have again the error on browser "obeject expected". It is definetly
> JavaScript problem in OWA.
> I have the same results if I start OWA on the front-end machine.
> I have applied all patches & hotfixes on all internal servers (back-end,
> front-end, active directory).
> I have no problem if I log on the back-end exchange by using OWA. The
> problem is on front-end.
> Any other ideas???
> Plase response me..
> Thanks
> Mustafa
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