Hi, My user needs to move her PF from her existing Exchange 2003 server to a new Exchange 2003 server. She does not have access to either Exchange server, except as an Exchange user. So she connected to her old Exchange server and exported the PF as a PST file. Then she closed outlook and then opened Outlook again and connected to the new server and tried to import the same PST file. She is getting the error message: "File access is denied. You do not the have permission to acsess the file D:\HER_FILE.PST" Is there something that needs to be done with permissions when exporting the PST in Outlook, or importing it in Outlook? TIA! JW