Folks, The latest issue of Communications of the ACM is focused on End-User Development - EUD. This issue will be online next month - in the meantime - definate good synergy here. I will add EUD keywords and search tokens to the EPR website. Also - I may find time to search out EUD sources and add some links too. My initial thoughts are EUD is not End-User Design. This is where EPR comes in - providing the design framework that supports EUD for eService applications. Agents figure heavily in EUD. Again - the semantic underpinning and formal structured interface metaphors in EPR are great delivery vehicles. Enjoy, DW http://drrw.net