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Courier Fraud
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The National Fraud Intelligence Bureau has identified an increasing
number of reports submitted to Action Fraud from the public concerning
courier fraud.
Fraudsters are contacting victims by telephone and purporting to be a
police officer or bank official. To substantiate this claim, the caller
might be able to confirm some easily obtainable basic details about the
victim such as their full name and address. They may also offer a
telephone number for the victim to call to check that they are genuine;
this number is not genuine and simply redirects to the fraudster who
pretends to be a different person. After some trust has been
established, the fraudster will then, for example, suggest;
- Some money has been removed from a victim’s bank account and staff at
their local bank branch are responsible.
- Suspects have already been arrested but the “police” need money for
evidence.
- A business such as a jewellers or currency exchange is operating
fraudulently and they require assistance to help secure evidence.
Victims are then asked to cooperate in an investigation by attending
their bank and withdrawing money, withdrawing foreign currency from an
exchange or purchasing an expensive item to hand over to a courier for
examination who will also be a fraudster. Again, to reassure the victim,
a safe word might be communicated to the victim so the courier appears
genuine.
At the time of handover, unsuspecting victims are promised the money
they’ve handed over or spent will be reimbursed but in reality there is
no further contact and the money is never seen again.
_*Protect Yourself*_
*Your bank or the police will never: *
- Phone and ask you for your PIN or full banking password.
- Ask you to withdraw money to hand over to them for safe-keeping, or
send someone to your home to collect cash, PIN, cards or cheque books if
you are a victim of fraud.
*Don’t assume an email or phone call is authentic*
Just because someone knows your basic details (such as your name and
address or even your mother’s maiden name), it doesn’t mean they are
genuine. Be mindful of who you trust – criminals may try and trick you
into their confidence by telling you that you’ve been a victim of fraud
*Stay in control *
If something feels wrong then it is usually right to question it. Have
the confidence to refuse unusual requests for personal or financial
information.
For more information about how to protect yourself online visit
www.cyberaware.gov.uk <http://www.cyberaware.gov.uk/> and
www.takefive.stopfraud.org.uk <http://www.takefive.stopfraud.org.uk/>
*/Message Sent By/*
Action Fraud (Action Fraud, Administrator, National)
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