[duxuser] Re: problem with DBT support

  • From: "Blake, J" <JBlake@xxxxxxxxxxxxxxxxxx>
  • To: "duxuser@xxxxxxxxxxxxx" <duxuser@xxxxxxxxxxxxx>
  • Date: Tue, 4 Oct 2011 15:22:55 +0100

Hi Fellow duxusers,

I don't know the ins and outs but having looked at that second link 
(interesting to note that I picked up that forum elsewhere in my personal 
perusals of another issue at work - there is no support anymore at Microsoft - 
they expect non ms-devs to contribute to the forum alluded to in the second 
link!). Found this which may or may not help:

http://msdn.microsoft.com/en-us/library/aa155754(v=office.10).aspx

Now if it does work, perhaps someone can tell me why if I put a text box over a 
picture in Office (Word) 2007, when I print it out I only get the tail end of 
the text box and words - to the left just a grey mass!

J Blake

From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On 
Behalf Of Anne Ronco
Sent: 04 October 2011 14:39
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: problem with DBT support

Good morning,

I'm sending this to the whole list since it's useful for anyone using Word or 
other Microsoft products with DBT.

I typed the Word error message you received into a search engine and it pulled 
up numerous links to online discussion groups and articles offering information 
on the Microsoft error message you received. Among them are this Microsoft 
knowledge base article:

http://support.microsoft.com/kb/302632

and this online discussion from someone who got the same error using Word with 
templates:

http://social.msdn.microsoft.com/Forums/en-US/isvvba/thread/416f81d4-efec-4589-9cab-c782b68d74bf

and this one from someone using Word with another product (not DBT):

http://www.proz.com/forum/sdl_trados_support/108773-macro_not_found_or_disabled.html

Hopefully one of those will point you in the right direction.

Best regards,

Anne Ronco
email: info@xxxxxxxxxx<mailto:info@xxxxxxxxxx>

Duxbury Systems, Inc.
270 Littleton Road, #6; Westford, MA 01886-3523 USA
TEL: + 978-692-3000 FAX: + 978-692-7912
Email (general): info@xxxxxxxxxx<mailto:info@xxxxxxxxxx>
Web site: http://www.DuxburySystems.com<http://www.duxburysystems.com/>
Duxbury Systems, the first name in software for Braille - since 1975.

From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On 
Behalf Of Gary Patterson
Sent: Monday, October 03, 2011 7:09 PM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] problem with DBT support

George, I want to appeal the cursory response to my problem with sending my 
Word document to Duxbury. Dan, said to look at the macro settings which I have 
done time after time. Otherwise, he said that it was a Word problem. I don't 
believe that Microsoft support would know, or maybe even care, about this 
problem. Hence, how may I receive proper support from Duxbury?

Gary Patterson



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