[duxuser] deactivations was RE: Re: Frustrated and angry.
- From: "Neal" <neal@xxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Mon, 3 Oct 2011 10:34:36 -0400
Hello Joy:
Please respond directly to me neal@xxxxxxxxxx with your DBT license number
and all relevant details
including computer that you deactivated and the computer name you want to
activate,
and details of any error codes that you were presented with in the process.
I will try to look into your situation.
If it is easier for you, just forward the related emails to me.
I am assuming you sent the emails to activation@xxxxxxxxxx
My email address is:
neal@xxxxxxxxxx
Sincerely,
Neal Kuniansky
Email: Neal@xxxxxxxxxx
TEL:+1 978-692-3000
FAX: +1 978-692-7912
URL: <http://www.duxburysystems.com/> http://www.DuxburySystems.com
Duxbury Systems, Inc.
The name for Braille since 1975.
270 Littleton Road, #6
Westford MA, 01886 USA
_____
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On
Behalf Of Joy Coe
Sent: Monday, October 03, 2011 10:27 AM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Frustrated and angry.
I am having almost the exact same problem. I removed the duxbury program
from one computer. However, Duxbury will not let me activate it on the new
computer.
****************************************
Joy Marie Coe, M.A.
Teacher of Students with Visual Impairments
Santa Clara Unified School District
408-423-4243
_____
From: duxuser-bounce@xxxxxxxxxxxxx [duxuser-bounce@xxxxxxxxxxxxx] on behalf
of Holly Guinan [hguinan@xxxxxxxxxxx]
Sent: Saturday, October 01, 2011 10:39 AM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Frustrated and angry.
I had the exact same situation, and I called Duxbury tech support to
disentangle me. THey remotely deactivated my old installs on computers I no
longer had access to. It was fairly painless. -Holly
_____
Date: Sat, 1 Oct 2011 12:15:44 +0200
From: anders@xxxxxxxxxxxxxx
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Frustrated and angry.
Hello!
To be short i have bought a new windows 7 computer.
Its 32-bit windows and i am trying to invoke my licens in duxbury.
It tells me its the wrong license.
Really strange as i have a licens that has worked on my xp macine.
BUt since i am not sure how to deactivate my xp licens and re activate it
its pretty frustrating.
I thought this should be very simple but no way of simpleness here.
To be more specific, i had problems with a licens that needed to be
activated and i contacted the activation support.
But i didn't get no help there as they told me i have dbt on a machine i
didn't have.
So i am stumped angry and thing dbt just nu is crap!
/A
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- » [duxuser] deactivations was RE: Re: Frustrated and angry. - Neal
